Empleos actuales relacionados con Field Service Technical Specialist - Santiago, Metropolitana - Lenovo

  • Technical Support Specialist

    hace 1 mes

    Santiago, Metropolitana, Chile Lenovo A tiempo completo

    Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at Lenovo. As a Technical Support Specialist, you will be responsible for providing technical support to our Field Service agents in Latin America, escalating critical matters to resolve customer issues.Key ResponsibilitiesSupport Field Service agents with technical...

  • Technical Support Specialist

    hace 2 meses

    Santiago, Metropolitana, Chile Lenovo A tiempo completo

    Job OverviewLenovo is seeking a highly skilled Technical Support Specialist to join our team in Latin America. As a Technical Support Specialist, you will be responsible for providing technical support to our Field Service agents in Latin America, ensuring that customer issues are resolved efficiently and effectively.Key ResponsibilitiesProvide technical...

  • Technical Support Specialist

    hace 2 semanas

    Santiago, Metropolitana, Chile Lenovo A tiempo completo

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team in Latin America. The successful candidate will be responsible for providing technical support to our Field Service agents, coordinating with technical focals, and participating in quality team interlocks.Key ResponsibilitiesSupport Field Service agents with technical...

  • Technical Support Specialist

    hace 2 meses

    Santiago, Metropolitana, Chile Lenovo A tiempo completo

    Job OverviewLenovo is seeking a highly skilled Technical Support Specialist to join our team in Latin America. As a Technical Support Specialist, you will be responsible for providing technical support to our Field Service agents in Latin America, ensuring that customer issues are resolved efficiently and effectively.Key ResponsibilitiesProvide technical...

  • Technical Support Specialist

    hace 2 meses

    Santiago, Metropolitana, Chile Lenovo A tiempo completo

    Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our Lenovo team in Latin America. As a key member of our Field Service team, you will be responsible for providing technical support to our agents and customers, ensuring timely resolution of critical matters.Key ResponsibilitiesSupport Field Service agents with technical...

  • Technical Support Specialist

    hace 1 mes

    Santiago, Metropolitana, Chile Lenovo A tiempo completo

    Job Title: Technical SupportJob Description:Support Latin America's Field Service agents with technical escalations to solve critical matters from customers.Coordinate technical support focals for their support in each of their countries.Participate in Quality team interlocks.Make use of key trainings to deploy with technicians & agents together with...

  • Technical Support Specialist

    hace 2 días

    Santiago, Metropolitana, Chile Lenovo A tiempo completo

    Job DescriptionKey Responsibilities:Support Lenovo's Field Service agents in Latin America with technical escalations to resolve critical customer issues.Coordinate with technical support teams to provide assistance in each country.Participate in quality assurance interlocks.Utilize key trainings to deploy with technicians and agents, working closely with...

  • CE Field Service Engineer

    hace 2 meses

    Santiago, Metropolitana, Chile Microsoft A tiempo completo

    OverviewAt Microsoft, we are committed to creating an inclusive work environment that fosters growth and innovation. As a CO+I CE Field Service Engineer, you will play a critical role in delivering the core infrastructure and foundational technologies for our cloud services, including Bing, Office 365, Xbox, OneDrive, and Microsoft...

  • CE Field Service Engineer

    hace 1 mes

    Santiago, Metropolitana, Chile Microsoft A tiempo completo

    OverviewAt Microsoft, we are committed to creating an inclusive work environment that fosters growth and innovation. As a CO+I CE Field Service Engineer, you will play a critical role in delivering the core infrastructure and foundational technologies for our cloud services, including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure...

  • Field Marketing Specialist

    hace 4 semanas

    Santiago, Metropolitana, Chile Sovos Compliance A tiempo completo

    About Sovos ComplianceSovos Compliance is a global leader in tax, compliance, and trust solutions. Our mission is to empower businesses to navigate the complexities of the regulatory landscape with confidence.Job Title: Field Marketing SpecialistWe are seeking a highly motivated Field Marketing Specialist to join our team. As a Field Marketing Specialist,...

  • CE Field Service Professional

    hace 2 días

    Santiago, Metropolitana, Chile Microsoft A tiempo completo

    As a CE Field Service Engineer at Microsoft, you will play a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services, including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.Our data center operations are focused on ensuring compliance with data center business units and service-level...

  • Field Marketing Specialist

    hace 4 semanas

    Santiago, Metropolitana, Chile Sovos Compliance A tiempo completo

    About Sovos ComplianceSovos Compliance is a global leader in tax, compliance, and trust solutions. Our mission is to empower businesses to navigate the complexities of the regulatory landscape with confidence.Job Title: Field Marketing SpecialistWe are seeking a highly motivated Field Marketing Specialist to join our team. As a Field Marketing Specialist,...

  • Technical Assistance Specialist

    hace 4 semanas

    Santiago, Metropolitana, Chile GP Strategies A tiempo completo

    GP Strategies Corporation is a leading provider of talent transformation solutions. Our award-winning learning and development services help organizations achieve meaningful change through their people.With a global network of learning experts, we deliver innovative consulting, learning services, and talent technology solutions to over 6,000 organizations...

  • Field Marketing Specialist

    hace 1 mes

    Santiago, Metropolitana, Chile Sovos Compliance A tiempo completo

    About Sovos ComplianceSovos Compliance is a global leader in tax, compliance, and trust solutions. Our mission is to empower businesses to navigate the complexities of the regulatory landscape with confidence.Job Title: Field Marketing SpecialistWe are seeking a highly motivated Field Marketing Specialist to join our team. As a Field Marketing Specialist,...

  • Technical Assistance Specialist

    hace 3 semanas

    Santiago, Metropolitana, Chile GP Strategies A tiempo completo

    GP Strategies Corporation is a leading provider of talent transformation solutions. Our award-winning learning and development services help organizations achieve meaningful change through their people.With a global network of learning experts, we deliver innovative consulting, learning services, and talent technology solutions to over 6,000 organizations...

  • MS Engineer L2

    hace 2 meses

    Santiago, Metropolitana, Chile NTT DATA A tiempo completo

    Job OverviewNTT DATA is seeking a highly skilled MS Engineer L2 to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our clients, ensuring their IT infrastructure and systems remain operational.Key ResponsibilitiesMonitor and proactively identify potential issues, investigating and...

  • Service Delivery Manager

    hace 4 semanas

    Santiago, Metropolitana, Chile Tetra Pak A tiempo completo

    Job Summary: Service Delivery Manager for Technical Service business in Chile, responsible for leading field force activities, ensuring quality service delivery, and driving growth and profitability. Tetra Pak is a global leader in food processing and packaging solutions, dedicated to making food safe and available everywhere. With a presence in over 160...

  • CE Field Service Engineer

    hace 2 semanas

    Santiago, Metropolitana, Chile Microsoft A tiempo completo

    OverviewMicrosoft's Cloud Operations & Innovation (CO+I) is a leading provider of cloud services, and we are seeking a highly skilled CE Field Service Engineer to join our team. As a CO+I CE Field Service Engineer, you will play a critical role in delivering the core infrastructure and foundational technologies for Microsoft's online services, including...

  • Technical Support Specialist

    hace 2 días

    Santiago, Metropolitana, Chile Wipro A tiempo completo

    Role OverviewThe Production Specialist will provide technical support to the process, resolving client issues directly or through timely escalation to meet process SLAs. Key responsibilities include managing transactions according to quality standards, fielding incoming help requests, and documenting pertinent end-user information.Main ResponsibilitiesKey...

  • Service Desk Operations Specialist

    hace 2 días

    Santiago, Metropolitana, Chile Signant Health A tiempo completo

    Service Desk Operations SpecialistSantiago, Chile Req #2811We are seeking a talented Service Desk Operations Specialist to spearhead incident management and contribute to exciting projects.Key Responsibilities:Incident Management: Provide Level 1 and Level 2 IT support for the global end-user community, including remote workers.Project Contribution: Assist...

Field Service Technical Specialist

hace 2 meses

Santiago, Metropolitana, Chile Lenovo A tiempo completo

Position Overview

Role Summary:

  • Provide assistance to Field Service representatives across Latin America by addressing technical escalations to resolve urgent customer issues.
  • Facilitate collaboration with technical support contacts in various countries to enhance service delivery.
  • Engage in interdepartmental quality assurance meetings to uphold service standards.
  • Utilize essential training resources to conduct joint sessions with technicians and agents, in partnership with the Training coordinator.
  • Oversee critical case management and ensure timely updates are communicated effectively.
  • Assess and negotiate with clients and partners to develop actionable plans for resolution.
  • Replicate issues and determine viable solutions to enhance customer satisfaction.
  • Share insights and publish tips to empower technical leaders within the organization.
  • Maintain consistent communication with teams located in North America to ensure alignment.

Qualifications:

  • Proven experience in the technology sector.
  • Technical proficiency, particularly with personal computers.
  • Fluent in English, with advanced communication skills.
  • Intermediate to advanced skills in Microsoft Excel and PowerPoint.
  • Degree in Systems Engineering or a related discipline.