Digital Account Strategist

hace 1 mes

Santiago, Metropolitana, Chile Sumup A tiempo completo

About the Role


We are seeking a highly skilled Digital Account Strategist to join our Onboarding and Fraud Prevention Team. As a key member of the team, you will be responsible for detecting and preventing financial, legal, and reputational fraud using advanced analytics tools. Your expertise will be critical in verifying the identity of our merchants and their businesses, ensuring a secure and trustworthy experience for our customers.


Responsibilities



  • Create and execute all key digital account procedures, from eligibility criteria to monitoring and decline processes, balancing friction versus fraud rates.
  • Develop a strategy to minimize account takeovers (ATO) and maintain the main KPIs and leading indicators of the digital account.
  • Work closely with our global teams, particularly with the BR market, to leverage synergies and drive business growth.
  • Analyze complex data sets to generate insights, processes, and reports that inform business decisions.

    • Utilize SQL intermediate skills or basic level with a strong desire to learn and improve.
    • Be passionate about data-driven problem-solving and use insights to create weekly action plans that drive business results.
    • Develop a business vision that enables proactive and independent identification of needs and solutions.
    • Effectively communicate technical concepts to non-technical team members.
    • Be a highly motivated team player, hands-on, focused, and committed to learning and improving skills.
    • Thrive in a constantly changing environment, proactive, and enthusiastic.
    • Enjoy building end-to-end solutions to existing and new problems, focusing on outcomes.
    • Have advanced English language skills, enabling effective communication, receiving guidance, and explaining and understanding domain topics.
    • Be able to provide feedback (Radical candor) and seek feedback from leaders and peers.
    • Have 0-2 years of experience in similar roles.
    • Possess knowledge of data visualization tools, such as Tableau, and experience in Analytics at Risk/Payments Industry (desirable but not required).

About SumUp


SumUp is a company that empowers small merchants around the world, and we value diversity, inclusion, and innovation. As a member of our global team, you will have full autonomy to propose and implement changes that drive business growth, working in flat hierarchies. Our values include We Care, Team First, and Founders Mentality, which guide our commitment to supporting local communities, developing diverse talents, and fostering entrepreneurs.


Why Join SumUp?



  • Be part of a company that makes a positive impact on the lives of small merchants and their communities.
  • Enjoy full autonomy to drive business growth and implement changes that up our game.
  • Work in a dynamic, global team that values diversity, inclusion, and innovation.
  • Contribute to a company that prioritizes We Care, Team First, and Founders Mentality.
  • Be part of a company that aims to become a leading D&I employer, strengthening the societies in which we live and serve.

How to Apply


We recognize that candidates may feel they need to meet a certain percentage of the job criteria to apply. Please note that this is only a guide. If you don't tick every box, it's okay because it means you have room to learn and develop your career at SumUp.

  • Digital Account Strategist

    hace 4 semanas

    Santiago, Metropolitana, Chile Sumup A tiempo completo

    At SumUp, we empower small merchants around the world with innovative financial solutions. Our Onboarding and Fraud Prevention Team is seeking a skilled Digital Account Strategist to join our global team.We believe in fostering a culture of diversity and inclusion. As a valued member of our team, you will have the autonomy to propose and implement changes...

  • Digital Content Strategist

    hace 1 mes

    Santiago, Metropolitana, Chile Apply Digital A tiempo completo

    About Apply DigitalWe are a global digital transformation partner for change agents, leveraging expertise in Business Transformation Strategy, Product Design & Development, Commerce, Platform Engineering, Data Intelligence, Change Management, and more.Our 650+ team members have helped transform global companies like Kraft Heinz, NFL, Moderna, Lululemon,...

  • Digital Marketing Strategist

    hace 2 meses

    Santiago, Metropolitana, Chile IsoMetrix A tiempo completo

    About the RoleWe are seeking a highly skilled Digital Marketing Strategist to join our team at IsoMetrix. As a key member of our marketing department, you will be responsible for developing and executing successful SEO strategies to drive traffic and increase profitability.Main ResponsibilitiesDevelop and execute SEO strategies to improve website visibility...

  • Senior Marketing Strategist

    hace 4 semanas

    Santiago, Metropolitana, Chile DFL A tiempo completo

    About the RoleWe are seeking a highly motivated Senior Marketing Strategist to join our team at DFL. As a Senior Marketing Strategist, you will be responsible for developing and executing marketing initiatives that drive business growth and brand leadership.Job DescriptionDevelop and implement account marketing plans in line with brand, channel, and customer...

  • Digital Marketing Strategist

    hace 1 mes

    Santiago, Metropolitana, Chile IsoMetrix A tiempo completo

    About the RoleWe are seeking a highly skilled Digital Marketing Strategist to join our team at IsoMetrix. As a key member of our marketing department, you will be responsible for developing and executing successful SEO strategies that drive traffic and engagement to our website.Main ResponsibilitiesDeveloping and executing SEO campaigns to improve website...

  • Digital Marketing Strategist for Real Estate Retail

    hace 1 mes

    Santiago, Metropolitana, Chile Café Aromático A tiempo completo

    Job OverviewWe are seeking an experienced Digital Marketing Strategist to join our team at Café Aromático, a major real estate retail company in Rancagua. As a key member of our marketing team, you will be responsible for developing and executing effective digital marketing campaigns to drive business growth.

  • Senior Account Strategist

    hace 4 semanas

    Santiago, Metropolitana, Chile Wesco A tiempo completo

    About Wesco International, Inc.Wesco International, Inc. is a leading provider of business solutions and services.Salary Range$120,000 - $180,000 per year, depending on experience.Job DescriptionWe are seeking an experienced Senior Account Strategist to join our team. As a key member of our sales team, you will be responsible for maintaining client...

  • Key Account Growth Strategist

    hace 4 semanas

    Santiago, Metropolitana, Chile Wesco A tiempo completo

    We are seeking a highly motivated and experienced Key Account Growth Strategist to join our team at Wesco International, Inc.About the Role:The successful candidate will be responsible for maintaining strong relationships with key target accounts that have a strategic impact on the long-term success of the organization. They will identify opportunities for...

  • Enterprise Account Strategist, Revenue Growth

    hace 3 semanas

    Santiago, Metropolitana, Chile Genesys A tiempo completo

    About the RoleWe are seeking an experienced Enterprise Account Strategist to drive revenue growth and develop comprehensive account plans that maximize value for our customers in the Enterprise segment.This pivotal role requires a deep understanding of customer needs and strategic objectives to uncover how Genesys can best serve them. You will act as an...

  • Chief Digital Transformation Strategist

    hace 1 mes

    Santiago, Metropolitana, Chile DLL A tiempo completo

    DLL is a leading global company with a complex and ever-changing IT landscape, driven by innovation, digitalization, and process improvements. As Chief Digital Transformation Strategist, you will play a critical role in shaping the company's technology architecture and ensuring it aligns with its business ambitions.The ideal candidate will have over 10 years...

  • Senior Account Renewal Strategist

    hace 4 semanas

    Santiago, Metropolitana, Chile CGS A tiempo completo

    About the RoleWe are seeking a highly skilled Senior Account Renewal Strategist to join our team at CGS. This is a unique opportunity to work directly with customers, partner with Sales, Customer Success and Okta Alliances teams in driving successful renewals and ultimately mitigating churn and securing long-term agreements.ResponsibilitiesManage all aspects...

  • Digital TikTok Growth Strategist

    hace 2 semanas

    Santiago, Metropolitana, Chile Adaptive Teams A tiempo completo

    Company OverviewAdaptive Teams is a dynamic organization that creates pathways to success for its employees. We're searching for a seasoned professional to lead our TikTok department and shape its future.About the RoleWe're seeking a strategic, proactive leader to spearhead our TikTok services. As a Digital TikTok Growth Strategist, you'll be responsible for...

  • Data Insights Strategist

    hace 4 semanas

    Santiago, Metropolitana, Chile Tharka Inc A tiempo completo

    About Tharka Inc, a pioneering firm in San Ramon, California.Data Insights StrategistSan Ramón, ChileA full-time position at Tharka Inc.Job Description:We are seeking a highly skilled Data Insights Strategist to lead organizational change initiatives and develop strategies to improve business processes. The successful candidate will be responsible for...

  • Digital Architecture Strategist

    hace 2 semanas

    Santiago, Metropolitana, Chile DLL A tiempo completo

    We are seeking a highly experienced and strategic Digital Architecture Strategist to lead our business innovation efforts. As a key member of our team, you will be responsible for developing and implementing architecture strategies that drive business growth and transformation.Company OverviewDLL is a global company with a strong commitment to innovation and...

  • Digital Mining Solutions Strategist

    hace 4 semanas

    Santiago, Metropolitana, Chile Syensqo A tiempo completo

    Company OverviewSyensqo is a science company that combines innovation with expertise to develop groundbreaking solutions for the chemical industry. Our mission is to enhance the way we live, work, and play by pushing the limits of science and technology.About This RoleWe are seeking an experienced Digital Mining Solutions Strategist to join our team. As a...

  • Amazon Cloud Enterprise Account Strategist

    hace 3 semanas

    Santiago, Metropolitana, Chile Amazon A tiempo completo

    A highly motivated and results-driven Enterprise Account Manager is required to drive revenue, adoption, and market penetration in enterprise accounts.Job DescriptionThe ideal candidate will possess a strong sales and technical background, enabling them to engage with C-level executives and software developers/IT architects. A self-starter who can develop...

  • Digital Marketing Strategist for Email Campaigns

    hace 3 semanas

    Santiago, Metropolitana, Chile Busbud Inc A tiempo completo

    About RecorridoWe're a leading global mobility group that operates a B2C marketplace focused on ground travel, where travelers can book intercity bus & train tickets on over 3 million routes in 80+ countries worldwide. Our commitment to serving travelers and supporting bus operators sets us apart.The OpportunityWe're seeking an experienced Digital Marketing...

  • Digital Transformation Sales Strategist

    hace 4 semanas

    Santiago, Metropolitana, Chile Sovos A tiempo completo

    Unlock Career Growth at SovosWe are seeking an experienced Digital Transformation Sales Strategist to join our team. As a key member of our sales organization, you will be responsible for driving revenue growth by developing and executing a strategic plan to increase sales opportunities.About the RoleThe ideal candidate will have a proven track record of...

  • Content Creator

    hace 4 semanas

    Santiago, Metropolitana, Chile Firewood Marketing, Inc. A tiempo completo

    Job DescriptionAs a Semi Senior Content Creator, you will play a vital role in shaping our social media presence and developing engaging content that resonates with local audiences.The ideal candidate will be a social native, active across various platforms, with a passion for socially-led creative thinking.We are seeking a highly skilled and experienced...

  • Chief Crew Accommodation Strategist

    hace 4 semanas

    Santiago, Metropolitana, Chile Accommodations Plus International A tiempo completo

    Oversee Client SolutionsThe Chief Crew Accommodation Strategist will serve as the voice of the customer, ensuring that all delivery functions are consistent and aligned with achieving our client's success.As a key member of our team, you will utilize your proven management skills to mentor staff, foster teamwork assignments, and facilitate strategic...