Cybersecurity Expert
hace 6 días
About the Role:
Nozomi Networks is the leader in OT and IoT Cybersecurity, protecting critical infrastructure and organizations from cyber threats by providing exceptional network visibility, threat detection, and operational insight.
We're seeking a highly skilled Professional Services Engineer to join our team. As a key member of our Professional Services department, you will provide post-sales consulting, collaborating with customers and partners on key engagements.
Your Responsibilities:
- Embody Nozomi Networks' Cultural Pillars and mission to protect what matters most with transparency and trust.
- Provide timely, quality, and cost-effective technical services, including vendor expertise during Nozomi Networks infrastructure design, deployment, testing, and verification, as well as optimization.
- Develop and deliver complex proof-of-concept projects and technical workshops.
- Serve as the technical expert on project teams, providing technical direction, interpretation, and alternatives.
- Allow customers to realize the best outcomes out of Nozomi Networks technology.
- Provide complex solutions in customer environments and execute/document said solutions by self or as a team leader.
- Follow up with customers for resolution of issues or new feature requests, interacting internally with the Research and Development Team as needed.
- Act as a technical focal point in managing communications with partners, delivering the right messages and receiving feedback from the field.
- Ensure client needs are met and deliverables produced on time according to specified project deliverables/scope.
- Document and template necessary documentation packages for customers (i.e., high/low-level design documentation, method of procedure, test plans, configuration templates, and scripts).
- Develop and maintain core competency on Nozomi Networks' entire product line and technologies.
- Write white papers, tech notes, and other high-level documentation as required.
- Delve knowledge transfer to client staff.
- Provide project management or input to project management for engagements.
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