Technical Service Specialist
hace 3 días
We are seeking a highly skilled Technical Service Specialist to join our team at Growatt New Energy. This is an exciting opportunity for an experienced professional to take charge of the technical aspects of our products in Chile, providing rapid responses to customers' requests and swift solutions.
Key Responsibilities:
- Ensure prompt issue resolution and effective communication with customers.
- Collaborate with installers on product installation, monitoring, and maintenance.
- Analyze competitors' products and services, providing insights for product improvement.
- Conduct training sessions for retailers and installers on product features and operation.
Requirements:
- Graduates in Electronics or related fields preferred, with relevant work experience in the electronics industry.
- Fluent in Spanish, with proficiency in English for internal communication.
- Excellent communication and problem-solving skills.
- A strong sense of responsibility and commitment to quality.
This is a full-time role based in Santiago, offering a unique opportunity to grow professionally with our company. If you're passionate about delivering exceptional customer service and technical support, we encourage you to apply.
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