Sales Operations Specialist

hace 2 semanas


Santiago, Metropolitana, Chile PagerDuty A tiempo completo

PagerDuty empowers teams of all kinds to drive business forward through our digital operations management platform.

We seek a highly skilled Sales Operations Analyst to join our diverse team. As a key member, you will work closely with the sales operations team to identify opportunities for process improvements, enablement efforts, and provide deal support to our global sales teams.

Key Responsibilities:

  • Develop expertise in sales systems and data, particularly in Salesforce.com.
  • Manage and resolve Sales Operations SFDC Case queue, providing process improvements and documenting case scenarios.
  • Build relationships with global sales teams as a trusted SME on specific tools and processes.
  • Support finance in regular revenue reconciliation efforts.
  • Analyze complex reports and dashboards in SFDC and provide insights.
  • Recommend process improvements to management and team.
  • Communicate work priorities and status updates effectively.

Required Skills and Qualifications:

  • BS/BA Degree or three years of corporate experience.
  • Proficiency in Google Sheets/Excel.
  • Experience with Salesforce.com and ticket management systems (e.g., SFDC Cases, Jira).
  • Quote-to-cash process experience and quoting tools (like CPQ).
  • 2-5 years of experience.
  • Excellent English speaking, communication, and writing skills.

Benefits:

  • Competitive salary: $90,000 - $110,000 per year.
  • Comprehensive benefits package from day one.
  • Flexible work arrangements.
  • Generous paid vacation time.
  • Extensive mental wellness programs.
  • Eligibility may vary by role, region, and tenure.

About PagerDuty:

PagerDuty is a global leader in digital operations management, revolutionizing how critical work gets done and powering digital transformation.



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