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Regional Service Excellence Manager
hace 1 semana
Why Join Us:
Caterpillar is a company that truly values its employees and offers a range of benefits to help you achieve your career goals.
Job Description:
In this role, you will be responsible for determining and scheduling appropriate support requirements for a region or area and participating in negotiating service level agreements.
Responsibilities:
- Develop and implement effective sales strategies to meet business objectives.
- Work closely with cross-functional teams to deliver exceptional customer service.
- Collaborate with internal stakeholders to resolve customer issues and improve overall customer satisfaction.
Requirements:
To succeed in this position, you will need strong technical expertise, excellent communication skills, and experience working with mining customers and/or mining dealers.
