Telecommunications Support and Services Infrastructure Specialist
hace 2 días
About the Role
We are seeking a Telecommunications Support Engineer to join our team in Chile to support and maintain the MOTOTRBO Capacity Max system for our customer Teck Quebrada Blanca.
Key Responsibilities:
- Provide technical support and maintenance for the MOTOTRBO Capacity Max system for Teck Quebrada Blanca, whether on-call or on-site when needed.
- Troubleshoot and resolve issues related to telecommunications and radiocommunications systems in Quebrada Blanca Account or other Channel customers using the same technology, in the territory.
- Work closely with the customer to understand their needs and provide tailored solutions.
- Conduct system testing, monitoring, and optimization to ensure peak performance, in new or expansion projects.
- Collaborate with cross-functional teams to implement and support Motorola products and technologies.
- Develop and manage operational processes automation to improve efficiency and effectiveness in the Channel Support Team.
- Create and maintain scripts and software for process automation and continuous improvement.
- Stay updated with the latest developments in telecommunications and Motorola Solutions products and technologies.
- Provide training and documentation to the customer and internal teams on system usage and best practices.
Requirements
Required Qualifications:
- Bachelor's degree in Telecommunications, Electrical Engineering, Computer Science, or a related field.
- Familiarity with telecommunications, radiocommunications, networking, and RF systems.
- Knowledge of Motorola products and technologies.
- Proficiency in software development tools and programming languages (e.g., GoogleScript, Python, Java or C++).
- Strong problem-solving skills and the ability to work under pressure.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
Compensation
The estimated annual salary for this position is between $60,000 - $80,000, depending on experience. This figure takes into account the base job title, location, and industry standards.
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