Telecommunications Support and Services Infrastructure Specialist

hace 2 días


Santiago, Metropolitana, Chile Motorola Solutions A tiempo completo

About the Role

We are seeking a Telecommunications Support Engineer to join our team in Chile to support and maintain the MOTOTRBO Capacity Max system for our customer Teck Quebrada Blanca.

Key Responsibilities:

  • Provide technical support and maintenance for the MOTOTRBO Capacity Max system for Teck Quebrada Blanca, whether on-call or on-site when needed.
  • Troubleshoot and resolve issues related to telecommunications and radiocommunications systems in Quebrada Blanca Account or other Channel customers using the same technology, in the territory.
  • Work closely with the customer to understand their needs and provide tailored solutions.
  • Conduct system testing, monitoring, and optimization to ensure peak performance, in new or expansion projects.
  • Collaborate with cross-functional teams to implement and support Motorola products and technologies.
  • Develop and manage operational processes automation to improve efficiency and effectiveness in the Channel Support Team.
  • Create and maintain scripts and software for process automation and continuous improvement.
  • Stay updated with the latest developments in telecommunications and Motorola Solutions products and technologies.
  • Provide training and documentation to the customer and internal teams on system usage and best practices.

Requirements

Required Qualifications:

  • Bachelor's degree in Telecommunications, Electrical Engineering, Computer Science, or a related field.
  • Familiarity with telecommunications, radiocommunications, networking, and RF systems.
  • Knowledge of Motorola products and technologies.
  • Proficiency in software development tools and programming languages (e.g., GoogleScript, Python, Java or C++).
  • Strong problem-solving skills and the ability to work under pressure.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.

Compensation

The estimated annual salary for this position is between $60,000 - $80,000, depending on experience. This figure takes into account the base job title, location, and industry standards.



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