Customer Service Manager
hace 5 meses
**_Contact H&A for Details_**:
**Position Details & Responsibilities**:
Our client is seeking a **Customer Service Manager** based in **Florida**. This new role was created to provide a high level of customer satisfaction to this organization's clients.
**Responsibilities include**:
- Overseeing all aspects of customer service across the US
- Managing a team of mobile service technicians who travel to service the brand's equipment
- Managing regional customer service managers and sales managers
- Ensuring a high level of customer satisfaction
**If you're interested in learning more about this role, reach out to Shawn Ramirez**
**Qualifications**:
- 15+ years experience in a customer service management role
- Experience managing heavy equipment customer service and service technicians preferred
- Strong leadership and organizational skills
- Proficient in Microsoft Outlook and utilizing a computer
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