Operations & Cx Analyst

hace 3 semanas


Santiago de Chile Zubale Spanish A tiempo completo

Hola Gracias por la curiosidad

**¿Quiénes somos?**

Buscamos líderes con espíritu emprendedor y pasión por la construcción y ejecución de proceses. Esta es una oportunidad única en América Latina para trabajar con una startup bien financiada con un crecimiento exponencial. Nuestros fundadores son graduados de Harvard Business School con amplia experiência en consumidores en Walmart y P&G en América Latina, India, China y África, y continuamos construyendo nuestro equipo de administración para acelerar nuestro negocio.

**¿Que tendrás que hacer?**
- Liderar un equipo de asignadores/coordinadores de tiendas de supermercados operativo en las actividades cotidianas;
- Diseñar y gestionar rotativas de turno, asegurando la continuidad operativa y marco legal;
- Supervisar las actividades diarias del equipo de operaciones;
- Garantizar que las entregas se ajustan a nuestros SLA, manteniendo las operaciones a tiempo y en línea con las métricas de Zubale.
- Trabajar en estrecha colaboración con el equipo de Adquisiciones para que tengamos un número suficiente de Zubaleros en la operación.
- Construir indicadores de rendimiento para el equipo de Operaciones, basados en los datos de las operaciones;
- Mantener el control de costos operacionales;
**¿Qué esperamos de ti?**
- Gestionar presencialmente (al menos 1 vez a la semana por sala) las necesidades de los Zubaleros; prestadores de servicio.
- Experiência en operaciones logísticas, preferiblemente de startups
- Capacidad para maximizar los recursos
- Disfrutar trabajando en entornos tecnológicos y basados en datos;
- Buenas aptitudes analíticas e interpersonales.


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