Catalog Operations Analyst

hace 1 semana


Santiago, Metropolitana, Chile Uber A tiempo completo

About the role


As Catalog Operations Analyst your main goal is to guarantee the right and best content for our customers and shoppers and maximizing the catalog in terms of product variety.

Your main challenge is to make sure that all countries get their content created with the best quality and at the right time.

For that, you will be responsible for improving the processes by getting insights from the data, reports, to make local operations easier and more efficient.

You will work very closely with the operations team across countries and agents team - your main stakeholders - to align expectations on priorities, goals and job quality, working on behalf of the entire company, beyond your own team.


What you'll do

  • Design and create tools to help local operations teams monitor KPIs and processes related Content Creation.
  • Design and implement processes for local operations teams to manage and improve KPIs levels.
  • Control on a weekly basis Catalog Operations KPIs and take actions accordingly.
  • Develop operational projects alongside countries Catalog teams.
  • Work closely with Content Creation agents to manage and improve their operations.
  • Coordinate with operations teams across countries to align expectations on priorities, goals and job quality.
  • Create documentation about KPIs insights, tools, processes, and everything related to Content Creation so that local operations teams can know and understand how the catalog works.

What you'll need

  • Strong SQL and Python skills
  • Problem solving mindset
  • Be a very analytical and data driven person
  • Flexibility and agility are important
  • Organized and good communicator
  • Team player
  • Great communication skills in English
Uber is proud to be an Equal Opportunity/Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber's cultural identity.

Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office.

For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time.

Please speak with your recruiter to better understand in-office expectations for this role.

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