Operations Analyst

hace 3 días


Santiago de Chile SmallWorld FS A tiempo completo

Here at** SmallWorld Financial Services**, we know how important it is to be able to support friends and family from abroad. Put simply, we believe that the more people we can help transfer money to overseas family, friends and businesses, the smaller the world becomes.

Our employees are as diverse as our customer base and we value the sharing of skillsets and cultures that come with a truly international company present in several countries. SmallWorld is one of the largest money transfer companies in the world. We have a network of over 253,000 pick-up locations and a global team of over 1000 people who are responsible for over 15 million worldwide transactions each year.

Are you passionate about working for a global company that celebrates differences? Do you want to empower people and families to support each other regardless of distance?

Then join us Let's make this big world into SmallWorld.

Purpose of role:
Role details:

- Ensure the information held in the Small World systems is accurate and up to date as per the details provided by the partners, traders, and treasury teams.
- Support to Americas Operations Supervisor and Americas Operations Manager, supporting the customer services and support to the customer services and to other departments involved in the workflow transactions process.
- Co-ordinate with the Europe Operations Analysts all information is mirrored in the USA & European systems.
- Analyze the information received ensuring any identified patterns/concerns are escalated to the immediate superiors through the correct channels.
- Other Ad-hoc duties as required.

Person Specification
- Bachelor's degree in finance, accounting, economics, or a related field.
- Knowledge of financial regulations and experience working in the financial industry.
- Strong analytical and communication skills are also essential for success in this role.
- Strong analytical and problem-solving skills, with the ability to analyze data and identify trends.
- English B2


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