Risk and Identity Operations Analyst

hace 6 meses


Santiago de Chile Uber A tiempo completo

**About the Role**
***

We are looking for a Risk and Identity Ops Analyst - LatAm who will be assessing, managing, and minimizing fraud within the Payments Risk & Identity (PR&I) LatAm Operations team.

This role is a unique opportunity to help expand our dedication to OCS (Operational Cost Structure) by investigating, mitigating, and supervising fraud trends, while protecting our company, customers, and business partners from financial losses and ensuring a safe and secure marketplace for all.

This role calls for a combination of creative problem solving, detail-oriented responsibility, risk & fraud knowledge, and interpersonal skills to feed and guide teams to take Uber as a platform (focus on Mobility), to the next level.

This role will chip in enormously to the sustainable growth of the Uber business.

**What You'll Do**
***
- Analytics - Analysis of databases using SQL to review earner (partners), spender (users) and merchants metrics to accurately detect fraud and ensure high-quality experiences in the Uber ecosystem. The position may be required to review reports and dashboards built by the team.
- Actionable Insights - The main goal will be to generate insights to reduce Financial Fraud, Chargebacks, Cash Arrears, Refunds and Appeasements, Promo Abuse, Unsettled Transactions, among others. We value the ability to think critically and suggest appropriate actions based on the available evidence.

**Basic Qualifications**
***
- Expert in writing SQL queries for large data interpretation and to derive insights from it.
- Technical experience in working with spreadsheets, SQL interfaces and graphs, and pivot table creation. (Experience with running and creating dashboards is a plus).
- English proficiency; both written and conversational skills.
- 2+ years of successful work experience in Risk, Banking, Online Retailers, startup, strategy, operations, analytics, business development, or other specialty roles with demonstrated ability in quantitative fields.

**Preferred Qualifications**
***
- Ability to take initiative in a dynamic work environment while maintaining flexibility and a collaborative attitude to drive analysis, bring forward relevant insights, and present them to different team members.
- Great communication skills that will allow you to clearly explain and present your work and take a prominent role in building constructive debate.


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