Operations Analyst

hace 3 semanas


Santiago de Chile Club Feast A tiempo completo

Club Feast works with the best local, authentic restaurants to provide white-glove corporate food delivery We allow companies of all sizes to provide “food-as-a-benefit” with the most affordable & convenient service.

We are seeking a detail-oriented and analytical Ops Analyst to join our team. As an Ops Analyst, you will be responsible for handling various operational and administrative tasks related to our delivery operations and coding/server tasks.

**Responsibilities**:
**1. Payment Process and Audit**:

- Auditing payment process from start to finish, ensuring accuracy and compliance.

**2. Margin Sheet Management**:

- Updating the margin sheet regularly with all delivery costs, additional costs, and operational costs.
- Ensuring the accuracy and completeness of data to facilitate financial analysis.

**3. Driver Support**:

- Dispatching breakfast routes to drivers and ensuring efficient and timely delivery.

**4. Coding and Server Tasks**:

- Updating the Daily Ops sheet twice a day to track operational metrics and performance.
- Updating the CS (Customer Support) Central sheet three times a day to assist the CS team.
- Updating the CS sheet once a day using resume server's new free account.
- Updating the OT (Overtime) sheet twice a day using resume server's features.

**Requirements**:

- Recent graduates welcome
- Excellent communication skills in English, both verbal and written.
- Strong numerical and analytical skills for handling payment processes and financial data.
- Experience in a related field would be preferred.
- Detail-oriented and able to maintain accuracy in a fast-paced environment.

Pay: $641,512 - $962,268 per month

**Language**:

- English (required)

Expected Start Date: 17/07/2023



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