Technical User Support IT Ld
hace 6 días
Implementa políticas, directrices, programas y estándares en relación con el compromiso con el usuario de TI.
- Trabaja para asegurar el uso eficaz de las soluciones de TI.
- Define los requisitos de los usuarios finales y presta apoyo durante su traducción en requisitos para las demandas de TI.
- Mantiene comunidades de usuarios importantes/coordinadores de TI.
- Lleva a cabo el soporte para el usuario final (como el soporte en las instalaciones, soporte VIP, reubicación, supervisión de las actividades de proveedores en las instalaciones, etc.) o la organización del servicio de asistencia.
- Monitoriza e informa regularmente sobre el cumplimiento de los objetivos.
- Informa de manera precisa y puntual al jefe de equipo.
- Ejecuta mejoras en los procedimientos y procesos.
- Responde normalmente ante un Jefe de Equipo de TI de compromiso con el usuario.
- Apoya al area de Ciberseguridad
**Organization**: Portfolio Companies
**Company**: Siemens Large Drives S.A.
**Experience Level**: Mid-level Professional
**Full / Part time**: Full-time
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