Technical Support Professional
hace 4 días
The Customer Support Specialist will be responsible for maintaining positive customer relations and satisfaction by providing timely, empathetic support via chat and email. This person will be the first point of contact with customers during their shift, ensuring seamless communication and issue resolution.
Responsibilities:- Provide technical assistance to customers
- Maintain high customer satisfaction while managing operational expectations
- Become a product expert and maintain a deep understanding of product functionality
- Evaluate and analyze issues to resolve or escalate tickets as needed
- Communicate effectively to provide answers to questions for both technical and non-technical end-users
-
Technical Support Professional
hace 2 días
Santiago, Metropolitana, Chile PagerDuty A tiempo completoAbout the RoleWe are seeking a highly motivated and detail-oriented Technical Support Specialist II to join our team. As a Technical Support Specialist II, you will be responsible for providing exceptional customer service and technical support to PagerDuty customers.Main ResponsibilitiesRespond to customer inquiries via phone, email, and chatAnalyze and...
-
Klaviyo Technical Support Professional
hace 13 horas
Santiago, Metropolitana, Chile Hustler Marketing A tiempo completoHustler Marketing is seeking a highly skilled Klaviyo Technical Support Professional to join their team. This role is ideal for individuals with a passion for technology and technical skills.The Klaviyo Technical Support Professional will provide technical support to the Service Team, including troubleshooting issues with email marketing campaigns, setting...
-
Technical Support and Maintenance Professional
hace 7 días
Santiago, Metropolitana, Chile Boart Longyear A tiempo completoAbout the RoleWe are currently seeking a Technical Support and Maintenance Professional to join our team. As a key member of our team, you will be responsible for providing technical support and maintenance for our field-deployable analytical technologies.In this role, you will work closely with our engineering team to resolve technical issues and improve...
-
Cloud Computing Technical Support Professional
hace 3 días
Santiago, Metropolitana, Chile Pager A tiempo completoWe are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our customer success group, you will be responsible for providing exceptional support to our customers, helping them to troubleshoot and resolve technical issues.Your responsibilities will include:Providing technical support to customers via phone, email, and...
-
Technical Support Specialist
hace 5 días
Santiago, Metropolitana, Chile Advantage A tiempo completoA leading software development company based in New York, USA and Santiago, Chile seeks a talented individual to join their team as a Support Engineer.The company prioritizes customer satisfaction and has established a strong in-house Customer Success team. To take their support efforts to the next level, they need a skilled professional who can collaborate...
-
Technical Support Analyst
hace 4 días
Santiago, Metropolitana, Chile HCLTech A tiempo completoAbout the Ideal Candidate:We are looking for an experienced IT professional with a strong background in technical support. The ideal candidate will have a solid understanding of Windows and Macintosh platforms, including portables, and Microsoft Office suite applications. They should also have experience with imaging Windows 10 OS, basic network concepts,...
-
Technical Support Specialist
hace 17 horas
Santiago, Metropolitana, Chile Sauce A tiempo completoSauce is a leading restaurant technology platform that empowers businesses to grow with our innovative Commission-Free Delivery & Pickup structure and proprietary delivery optimization technology. Our team pools together decades of restaurant tech experience, along with seasoned tech, sales, marketing, product, and operations executives who produce an...
-
Knowledge Technical Support Lead
hace 2 semanas
Santiago, Metropolitana, Chile Signant Health A tiempo completoKnowledge Technical Support Lead Join us at Signant Health as a Knowledge Technical Support Lead and help shape the future of clinical trials As a Knowledge Technical Support Lead, you'll lead a team of technical support specialists in providing expert-level support to customers. You'll manage knowledge and configuration item information from study...
-
Technical Support Specialist II
hace 3 días
Santiago, Metropolitana, Chile PagerDuty A tiempo completoPagerDuty is a leading provider of digital operations management solutions. As a Technical Support Specialist II, you will play a critical role in delivering exceptional customer experiences and driving business success.Our mission is to empower our customers to achieve operational efficiency at scale. You will work closely with cross-functional teams to...
-
Technical Support Specialist
hace 5 días
Santiago, Metropolitana, Chile Select Assistants A tiempo completoAt Select Assistants, we are a leading provider of communication solutions for businesses. Our team is passionate about delivering exceptional customer support and providing reliable telecom services.About the RoleWe are seeking an experienced Technical Support Specialist to join our fast-growing team. As a key member of our team, you will be responsible for...
-
Technical Support Expert
hace 4 días
Santiago, Metropolitana, Chile Pager A tiempo completoAbout Us: PagerDuty is a global leader in digital operations management, enabling customers to achieve operational efficiency at scale with our PagerDuty Operations Cloud. Our cloud-based platform combines AIOps, Automation, Customer Service Operations, and Incident Management with a powerful generative AI assistant. This flexible, resilient, and scalable...
-
Technical Support Analyst
hace 4 días
Santiago, Metropolitana, Chile BairesDev A tiempo completoBairesDev has been delivering cutting-edge solutions to major companies and innovative startups in Silicon Valley for over 15 years.We have a diverse team of 4,000+ experts, composed of the world's top tech talent, working remotely on roles that drive significant impact worldwide.We aim to align your passions and skills with our vacancies, setting you on a...
-
Support Operations Associate
hace 3 días
Santiago, Metropolitana, Chile PagerDuty A tiempo completoAt PagerDuty, we are dedicated to empowering our customers to achieve operational efficiency and agility. As a Technical Support Specialist II, you will be part of a high-performing team that delivers exceptional customer experiences and drives business results.Your primary responsibilities will include:Managing technical support cases from initiation to...
-
Technical Support Specialist
hace 3 días
Santiago, Metropolitana, Chile Pylontech A tiempo completoJob DescriptionWe are seeking a highly skilled Technical Service Engineer to join our team at Pylontech. The successful candidate will provide timely and effective technical support to customers, both remotely and on-site, regarding the installation, setup, operation, and maintenance of our energy storage systems.The ideal candidate will have a strong...
-
Technical Service Professional
hace 2 días
Santiago, Metropolitana, Chile Pylontech A tiempo completoJob DescriptionWe are seeking a highly skilled Technical Service Engineer to join our team at Pylontech.The successful candidate will be responsible for providing timely and effective technical support to customers, both remotely and on-site, regarding installation, setup, operation, and maintenance of our energy storage products.Key...
-
Technical Support Engineer L1
hace 2 días
Santiago, Metropolitana, Chile NTT America Solutions, Inc. A tiempo completo### Company OverviewNTT DATA is a $30+ billion global innovator of business and technology services.We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success.Our workplace embodies diversity and inclusion – it's a place where you can grow, belong and thrive.### Job DescriptionWe're...
-
Technical Support Lead
hace 2 semanas
Santiago, Metropolitana, Chile ABB Schweiz AG A tiempo completoTechnical Support Lead At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story. This position reports...
-
Technical Customer Support Specialist
hace 4 días
Santiago, Metropolitana, Chile Teramind A tiempo completoTeramind is a hybrid, global workforce building the next-generation Insider Risk Management and User Behavior Analytics platform. Join our team of innovators who are redefining insider risk management through cutting-edge technology. More than 10,000 organizations across the globe use Teramind to mitigate insider threats and protect their sensitive...
-
Senior Technical Support Engineer
hace 3 semanas
Santiago, Metropolitana, Chile Binance A tiempo completoSenior Technical Support Engineer (API Trading) Location: Latin America / Singapore / New Zealand, Auckland / Taiwan, Taipei / Ireland, Dublin / Romania, Bucharest / Eastern Europe Employment Type: Full-time (Onsite or Remote) Job Responsibilities Provide technical support for API trading. Resolve customer issues and inquiries related to API...
-
Operations Support Professional
hace 7 días
Santiago, Metropolitana, Chile SAEP Ltda. A tiempo completoSAEP Ltda. is seeking a highly motivated Operations Support Professional to join our team.About the RoleThis is an entry-level full-time position in the management and manufacturing department.Key ResponsibilitiesSupport operations teams in various aspects of logistics and supply chain management.We offer a competitive compensation package and opportunities...