Customer Engagement Associate
hace 1 mes
- Engage with Medical Experts (MEs) to educate on medical/scientific information.
- Ensure appropriate identification/mapping of MEs/Key Accounts including identification of opportunities to involve MEs when a specific medical need is identified to provide support.
- Develop and execute ME engagement plans to optimally prioritize and strategically engage MEs aligned with country strategy.
- Respond to unsolicited requests for information from MEs.
- Inform and shape medical strategy by collecting impactful insights from MEs.
- Support Novartis clinical research programs, optimize trial execution and provide scientific educational support to potential and actual study sites in collaboration with clinical operations.
- University degree, preferably with scientific background.
- Confirmed experience in commercial roles within the pharmaceutical industry, preferably working with neurosciences products.
- Solid understanding of private and public market working with high specialty products.
- Outstanding networking, collaboration, and communication skills.
- Availability to travel up to 50% of the time.
Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
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Customer Engagement Associate
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