Sales Retention Associate
hace 2 semanas
Are you passionate about helping people, solving problems, and making a difference—all from the comfort of your home? Join Wave Energy as a Sales Retention Specialist , where you'll play a vital role in retaining and re-engaging customers by addressing cancellations and resolving concerns with empathy, professionalism, and culturally sensitive communication.
The Role
What You'll Do
- Phone-Based Sales and Service
- Spend most of your day on the phone, building relationships with current and former customers.
- Use strong sales and customer service skills to achieve retention and win-back goals.
- Customer Retention
- Handle inbound and outbound Spanish-language calls from customers considering cancellation.
- Understand the reasons for cancellation and offer personalized solutions to retain their business.
- Highlight the unique benefits and value of Wave Energy to prevent account closures.
- Win-Back Campaigns
- Proactively call former Spanish-speaking customers to reintroduce Wave Energy services.
- Present competitive offers and promotions to encourage them to return.
- Analyze trends in customer cancellations and refine win-back strategies for better results.
- Customer Relationship Management
- Build trust and rapport with customers by demonstrating empathy and a genuine commitment to resolving their concerns.
- Ensure every interaction is professional, positive, and customer-focused.
- Provide clear, accurate information about Wave Energy's services, pricing, and policies.
- Performance Metrics
- Exceed retention and win-back goals by saving accounts and reactivating former customers.
- Consistently meet daily and monthly quotas while maintaining high customer satisfaction ratings.
- Administrative Duties
- Log all interactions and outcomes in the CRM system accurately and efficiently.
- Share valuable feedback with management about trends in customer dissatisfaction and cancellations.
- Collaborate with your team to improve retention and outreach strategies.
Ideal Profile
What You Bring to the Table
- Fluency in Spanish and English : Exceptional communication skills in both languages (spoken and written).
- Proven Sales and Customer Service Skills : A track record of achieving sales, retention, or customer service targets.
- Strong Negotiation Skills : Ability to propose solutions and close deals that satisfy customer needs while benefiting the company.
- Excellent Listener : A knack for understanding customer concerns and addressing them effectively.
- Experience Matters : Previous experience in customer service, sales retention, or a similar field.
- Self-Motivated and Goal-Oriented : Thrives in a fast-paced, results-driven environment.
We're looking for someone who can start as soon as possible If you're ready to take on a meaningful, remote role with an innovative energy company, we want to hear from you.
APPLY HERE:
Help Wave Energy build lasting relationships with its customers—one call at a time.
What's on Offer?
- Work from Anywhere: Enjoy the flexibility of working from home while making a real difference.
- Impactful Role: Be at the heart of customer satisfaction, retention, and loyalty.
- Supportive Environment: Join a collaborative team that values your ideas and contributions.
-
Sales and Service Associate
hace 4 días
Santiago, Metropolitana, Chile Select Assistants A tiempo completoWe are looking for a skilled Sales and Service Associate to join our team at Select Assistants. In this role, you will be responsible for building relationships with current and former customers, handling customer inquiries, and providing exceptional customer service.Responsibilities include:Phone-Based Sales and Service: Building relationships with current...
-
Sales Growth and Retention Expert
hace 4 días
Santiago, Metropolitana, Chile Select Assistants A tiempo completoJob DescriptionWe are looking for a highly skilled Sales Retention and Growth Specialist to join our team at Select Assistants. As a key member of our sales team, you will be responsible for managing existing client relationships, identifying growth opportunities, and driving sales revenue.The ideal candidate will have a proven track record in sales, account...
-
Sales Retention and Growth Specialist
hace 4 semanas
Santiago, Metropolitana, Chile Select Assistants A tiempo completoAre you a natural relationship-builder with a passion for sales and client retention? Do you thrive in managing accounts, growing revenue, and keeping clients engaged —all from the comfort of your home? Our client, a New York-based leader in medical skincare , is looking for a Sales Retention & Growth Specialist to manage and expand ...
-
Customer Retention Specialist
hace 4 días
Santiago, Metropolitana, Chile Select Assistants A tiempo completoSelect Assistants is seeking a talented Sales Retention Specialist to join our team. As a key member of our organization, you will play a vital role in retaining and re-engaging customers by addressing cancellations and resolving concerns with empathy, professionalism, and culturally sensitive communication.The RolePhone-Based Sales and Service: Spend most...
-
Retail Sales Associate
hace 18 horas
Santiago, Metropolitana, Chile Elements Massage A tiempo completoOverview If you're looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further Retail Sales Associates enjoy the following perks: Pay $18-$20 per hour depending on experience Bonuses based on monthly conversion numbers CalSavers 401k A complimentary...
-
Retention and Re-engagement Representative
hace 4 días
Santiago, Metropolitana, Chile Select Assistants A tiempo completoSelect Assistants is seeking a highly motivated Retention and Re-engagement Representative to join our team. In this role, you will be responsible for addressing cancellations, resolving concerns, and re-engaging customers with empathy and professionalism.Main Responsibilities:Phone-Based Sales and Service: Building relationships with current and former...
-
Sales Associate
hace 14 horas
Santiago, Metropolitana, Chile Elements Massage A tiempo completoJob SummaryWe are seeking a highly motivated Sales Associate to join our team at Elements Massage. As a key member of our staff, you will be responsible for promoting our monthly wellness program and building customer loyalty.Key Responsibilities:Sell memberships to our monthly wellness programProvide exceptional client service, including check-in/check-out,...
-
Retention Marketing Specialist
hace 1 semana
Santiago, Metropolitana, Chile Select Assistants A tiempo completoAre you a natural relationship-builder with a passion for sales and client retention? Do you thrive in managing accounts, growing revenue, and keeping clients engaged —all from the comfort of your home? Our client, a New York-based leader in medical skincare , is looking for an Account Growth & Retention Manager to manage and expand ...
-
Sales Development Associate
hace 2 semanas
Santiago, Metropolitana, Chile Park Place Technologies A tiempo completoSales Development Associate As a Sales Development Associate (SDA), you should be enthusiastic about learning the fundamentals of sales and generating qualified leads for our sales teams. This role is a precursor to being promoted to a Business Development Representative where you will receive continuing sales education, learn how to prospect for the...
-
Retail Store Associate Manager
hace 5 días
Santiago, Metropolitana, Chile Garmin A tiempo completoAbout the Role As a Retail Store Associate Manager, you will play a critical role in driving sales growth and improving customer satisfaction in our retail stores. You will be responsible for leading a team of sales associates, managing store operations, and ensuring excellent customer service. This is an exciting opportunity to join a dynamic team and make...
-
Home-Based Technical Sales Associate
hace 4 días
Santiago, Metropolitana, Chile Select Assistants A tiempo completoWe are seeking a highly skilled Home-Based Technical Sales Associate to join our dynamic team at Select Assistants. As a technical sales professional, you will be responsible for analyzing blueprints, specifications, and project requirements to create detailed, accurate estimates for security integration projects.The Ideal Candidate:Must have experience in...
-
Sales Team Lead
hace 6 días
Santiago, Metropolitana, Chile Garmin A tiempo completoJob Summary We are seeking a highly skilled Sales Team Lead to join our team in Santiago, Chile. As a key member of our sales team, you will be responsible for providing leadership and guidance to a team of Retail Store Associates and online sales representatives. Your primary objective will be to drive sales growth, improve customer satisfaction, and...
-
Sales Development Associate
hace 2 semanas
Santiago, Metropolitana, Chile Park Place Technologies A tiempo completoPress continue to see content specific to your location. United States Santiago CLP 5,000,000 - 20,000,000 As a Sales Development Associate (SDA), you should be enthusiastic about learning the fundamentals of sales and generating qualified leads for our sales teams. This role is a precursor to being promoted to a Business Development Representative...
-
Sales Manager
hace 3 días
Santiago, Metropolitana, Chile Brookdale A tiempo completoOverviewRecognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for DiversityBrookdale San Ramon is seeking a highly motivated and results-driven sales professional with a strong focus on driving occupancy. The ideal candidate will have a deep understanding of senior living and be skilled in outreach, relationship-building, and...
-
Sales Manager
hace 3 semanas
Santiago, Metropolitana, Chile Brookdale A tiempo completoOverview Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Brookdale San Ramon is seeking a highly motivated and results-driven sales professional with a strong focus on driving occupancy. The ideal candidate will have a deep understanding of senior living and be skilled in outreach, relationship-building, and...
-
Sales Manager
hace 4 semanas
Santiago, Metropolitana, Chile Brookdale A tiempo completoOverview Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Brookdale San Ramon is seeking a highly motivated and results-driven sales professional with a strong focus on driving occupancy. The ideal candidate will have a deep understanding of senior living and be skilled in outreach, relationship-building, and...
-
Sales Director
hace 4 días
Santiago, Metropolitana, Chile Pluxee A tiempo completoAbout PluxeePluxee is a global player in employee benefits and engagement operating in 31 countries. It helps companies attract, engage, and retain talent through a range of solutions.With leading technology and over 5,000 team members, Pluxee acts as a trusted partner in a highly interconnected B2B2C ecosystem with more than 500,000 clients, 36 million...
-
Sales Growth Associate
hace 4 días
Santiago, Metropolitana, Chile Vozdigital A tiempo completoJob OverviewVozdigital is a Telecommunications company with regional presence in Latin America, licensed by major regulatory bodies in Chile and Argentina.The role involves managing new customer accounts, developing strategies to grow these accounts, identifying new business opportunities and ensuring customer satisfaction.ResponsibilitiesProspecting and...
-
Sales Engagement Representative
hace 2 días
Santiago, Metropolitana, Chile Park Place Technologies A tiempo completoOverview:Park Place Technologies offers a dynamic and fast-paced environment where you can grow your career. As a Sales Development Associate, you will be part of a close-knit team that values teamwork, innovation, and customer satisfaction.Responsibilities:Sales Outreach: Utilize various channels to reach out to potential customers, including phone, email,...
-
Team Leader B2C Sales
hace 4 semanas
Santiago, Metropolitana, Chile Garmin A tiempo completoOverview We are seeking a full-time Team Leader B2C Sales in our Santiago, Chile location. In this role, you will be responsible for providing guidance and leadership for a team of Retail Store Associates and online sales along with suggesting and leading execution of individual, team and process improvement plans. Essential Functions Provide...