Customer Service Supervisor
hace 1 semana
- Requisition Number
Employment Type
Full-time
Location
Santiago
Descripción del Trabajo:
- Leads and directs the activities of the Customer Service department. Ensure that timely, accurate and reliable service is provided to Zimmer customers regarding sales support/customer service related matters for domestic customers. Departmental responsibilities include but are not limited to order entry, data analysis, department training and ensuring compliance to Zimmer policies and procedures.
Deberes y responsabilidades principales:
- Provide leadership for the Customer Service department.
- Oversee the selection, training, work assignments and development of staff.
- Manage staffing assignments to ensure appropriate shiftcoverage throughout the workweek.
- Develop, update and train staff regarding required documentation (Standard Operating Procedures (SOP), Work Instructions (WI), Forms, and Training Records).
- Develop, capture, analyze and communicate department and individual performance metrics.
- Monitor performance metrics in order to identify departmental and individual strengths and weaknesses, and respond accordingly. Manage individual performance in accordance with corporate human resource policies and procedures, including documentation and communication of performance evaluations, performance improvement requirements, disciplinary action, termination or other employee relations requirements.
Áreas de competencia previstos:
Requisitos de Educación / Experiência:
- Bachelor's Degree required and 57 years experience.
-
Requisitos de Viaje:
- Minimum, up tp 5%
-
Customer Service Supervisor
hace 1 semana
Santiago, Metropolitana, Chile Zimmer Biomet A tiempo completoRequisition Number: AMER27282Employment Type: Full-timeLocation: SantiagoDescripción del Trabajo: Leads and directs the activities of the Customer Service department. Ensure that timely, accurate and reliable service is provided to Zimmer customers regarding sales support/customer service related matters for domestic customers. Departmental responsibilities...
-
Customer Service
hace 1 semana
Santiago, Metropolitana, Chile Ulog Soluciones Logísticas Integrales A tiempo completoCustomer Service (Antofagasta) Publicada hace 2 días por Ulog Soluciones Logísticas Integrales 1 Vacante Finaliza en 28 días Sé uno de los primeros Sé uno de los primeros Jornada Completa Operario Región Antofagasta Antofagasta Ultramar Agencia Marítima se encuentra en búsqueda de Profesional del rubro del comercio exterior para desempeñarse como...
-
Customer Service Representative-2
hace 1 semana
Santiago, Metropolitana, Chile Alcon A tiempo completoGeneral Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including: Remote Customer Service: Providing customer service and support via phone, online chat, or text including: -Call center-based customer support in response to a high volume...
-
Customer Service Leader
hace 1 semana
Santiago, Metropolitana, Chile Amcor A tiempo completoCustomer Service LeaderLocation:Santiago De Chile, CLFunction:Operations/Production/ManufacturingPart-time or Full-time:Full-TimeJob Type:EmployeeWorkplace type:On siteJoin Amcor and you can be part of the team that makes the packaging of the future better for people and our planet.Here at Amcor, we work together every day to make a positive impact on the...
-
Customer Service
hace 1 semana
Santiago, Metropolitana, Chile Twill NL A tiempo completoDo you want to join a company that will disrupt the logistics industry?This is a unique Customer Experience hybrid role both selling the Twill value proposition to new potential customers and also taking excellent and pro-active care of them once they are onboard. In this role you will have the full responsibility and be empowered to make sure we are...
-
Especialista Procesos Customer Service
hace 1 semana
Santiago, Metropolitana, Chile CCU A tiempo completoJornada CompletaEspecialistaRegión Metropolitana de SantiagoLas CondesEn CCU nos apasiona crear experiências para compartir juntos un mejor vivirBuscamos un/a Ingeniero/a Civil para desempeñarse como Especialista de Procesos - Customer Service y unirse al Proyecto Enlace.El propósito del cargo se centra en proponer y co-diseñar la estrategia de...
-
Customer Service Field Engineer
hace 1 semana
Santiago, Metropolitana, Chile Philips A tiempo completoJob Title: Customer Service Field EngineerFIELD SERVICE ENGiNEER - CHILEField Service Engineers support the technical needs of Philips customers, providing maintenance and installation to HealthTech products & services, maximizing customer satisfaction. Strong customer focus, technical capabilities (installation, product malfunctions, predictive maintenance,...
-
Customer Service Agent
hace 1 semana
Santiago, Metropolitana, Chile PAJ UG A tiempo completoAbout us:If you love variety and challenges, then you belong with usWhy PAJ? Dynamic & flat hierarchies in a familiar and warm environment Your voice counts: You can play an active role in shaping PAJ Varied daily work with new challenges and growing responsibilities Stay healthy: We take care of your sports subscription We support your studies/training with...
-
Customer Service Advisor
hace 1 semana
Santiago, Metropolitana, Chile British Council A tiempo completoCustomer Service AdvisorDate:29 Aug 2023Location: Santiago, Americas, CLCompany:British CouncilWe support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better...
-
Ejecutiva/o de Customer Service
hace 1 semana
Santiago, Metropolitana, Chile HR Buro A tiempo completoImportante compañía del rubro retail, se encuentra en búsqueda de tres Ejecutivo/a de Servicio al ClienteSAC, para su área de Customer Service; quien será responsable de entregar una excelente atención de post venta a los clientes que compran en tiendas propias de la marca, así como también a través del canal e-commerce, realizando seguimiento a los...
-
Customer Service Field Engineer
hace 2 meses
Santiago, Metropolitana, Chile Philips A tiempo completoJob TitleCustomer Service Field EngineerJob DescriptionFIELD SERVICE ENGiNEER - CHILEField Service Engineers support the technical needs of Philips customers, providing maintenance and installation to HealthTech products & services, maximizing customer satisfaction. Strong customer focus, technical capabilities (installation, product malfunctions, predictive...
-
Customer Service Field Engineer
hace 4 semanas
Santiago, Metropolitana, Chile Philips A tiempo completoJob TitleCustomer Service Field EngineerJob DescriptionFIELD SERVICE ENGiNEER - CHILEField Service Engineers support the technical needs of Philips customers, providing maintenance and installation to HealthTech products & services, maximizing customer satisfaction. Strong customer focus, technical capabilities (installation, product malfunctions, predictive...
-
Customer Service Sr. Representative
hace 1 semana
Santiago, Metropolitana, Chile International Flavors & Fragrances A tiempo completoWe are a global leader in taste, scent and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At the heart of our success is investing in talent and valuing the diversity of our people. To drive breakthrough innovation and top performance, we aim to develop and engage employees through effective...
-
Customer Service Coordinator
hace 1 semana
Santiago, Metropolitana, Chile GSK A tiempo completoSite Name: Chile - Santiago Metropolitan Region - Santiago, Ecuador - Pichincha - Quito, Peru - Lima - LimaPosted Date: May Customer Service CoordinatorCoordinar equipo, procesos, proyectos del área de servicio al cliente con el objetivo de cumplir con los estándares de calidad, níveles de servicio a clientes externos e internos de los mercados de Chile,...
-
Service Supervisor
hace 1 semana
Santiago, Metropolitana, Chile Page Personnel A tiempo completoMultinational Company Employment stabilitySobre nuestro cliente:We are looking for a Service Supervisor for a multinational heavy machinery loading companyDescripción:About the challenge:Responsible for the day-to-day operations and supervision of a team of service employees.Among your main functions are: Ensure service work is conducted in compliance with...
-
Customer Service Representative
hace 1 semana
Santiago, Metropolitana, Chile Amcor A tiempo completoJob title: Customer Service - ProteinsBG/BU: AFLA / ChileLocation: Santiago, ChileJob family: Sales & MarketingReports to: Sales Office Customer Service Lead1. Job OverviewThe Client Service Executive is responsible for ensuring compliance with commercial agreements, understanding the needs of our clients and being the main point of contact between the...
-
Customer Service Sr. Representative
hace 1 semana
Santiago, Metropolitana, Chile International Flavors & Fragrances A tiempo completoPress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert We are a global leader in taste, scent and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At the heart of our success is investing in talent and valuing the diversity of our people. To drive...
-
Team Leader de Customer Service Embarcador
hace 1 semana
Santiago, Metropolitana, Chile SCHGroup: Hunting & Solutions A tiempo completoDescripción del puesto: Team Leader de Customer Service Embarcador - ReemplazoEn nuestra empresa, estamos en la búsqueda de un Team Leader de Customer Service con experiência en el área de Embarcador para desempeñarse en nuestras instalaciones en Santiago, Región Metropolitana, Chile. Esta posición requiere un profesional Senior que cuente con una...
-
Specialist Customer Service
hace 1 semana
Santiago, Metropolitana, Chile Adidas A tiempo completo*Please note that for this position, we offer an external contract through our outsourcing contrat services vendor.*_ Purpose & Overall Relevance for the OrganizationTo support the wholesale business to achieve sales and market strategy objectives. To ensure a reliable, adequate, and competitive customer service level for all adidas Key Accounts. Key...
-
Customer Service Manager
hace 1 semana
Santiago, Metropolitana, Chile Aaktei Management A tiempo completo"Customer Service ManagerSe ofece oportunidad de desarrollo profesional para liderar en Chile relacionamiento con clientes en cargos gerenciales, generar ventas e influir en el desarrollo de productos digitales como parte de un equipo multidisciplinario de alto rendimiento, orientado a resultados y reportando directamente a CEO. Se adquirirá experiência...