Team Leader de Customer Service Embarcador
hace 1 semana
Descripción del puesto:
Team Leader de Customer Service Embarcador - Reemplazo
En nuestra empresa, estamos en la búsqueda de un Team Leader de Customer Service con experiência en el área de Embarcador para desempeñarse en nuestras instalaciones en Santiago, Región Metropolitana, Chile.
Esta posición requiere un profesional Senior que cuente con una técnicatura completa y tenga habilidades destacadas en atención al cliente, call center y telemarketing.
Como Team Leader de Customer Service Embarcador, la persona seleccionada será responsable de liderar un equipo de trabajo de 5 personas para garantizar la satisfacción de nuestros clientes con los servicios entregados.
Deberá coordinar y supervisar las actividades diarias del equipo, asegurando la calidad en la atención y la resolución eficiente de consultas y reclamos.
Además, será fundamental brindar apoyo y capacitación al personal a cargo para garantizar un servicio excelente.Buscamos a un profesional proactivo, orientado a resultados y con excelentes habilidades de comunicación y liderazgo.
La persona ideal para este puesto deberá contar con una amplia experiência en Customer Service y una sólida comprensión de los procesos de embarque.
Su capacidad para trabajar en equipo, tomar decisiones bajo presión y resolver problemas de manera efectiva serán clave para alcanzar el éxito en esta posición.
Si te consideras un líder comprometido, con pasión por brindar un servicio excepcional y una sólida trayectoria en atención al cliente en el ámbito del embarque, te estamos buscando Únete a nuestro equipo y sé parte de una empresa multinacional en constante crecimiento.
Importante embarcador multinacional se encunetra en búsqueda de Team Leader de Customer Service para incorporarse a su equipo de trabajo por un reemplazo en período de 10 meses con posibilidad de extensión y/o contrato permanente.
Requisitos:
Estudios:
Ingeniería o carrera afín.
Experiência:
Al menos 4 años trabajando directamente con clientes en el rubro y 1 años liderando equipos de trabajo.
Manejo de sistemas de comercio exterior, idealmente CargoWise
Excel:
Nível Intermedio - Avanzado.
Disponibilidad para trabajar en modalidad presencial el primer mes y luego formato híbrido.
Beneficios
Ser parte de un gran equipo de trabajo
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