Customer Service Field Engineer

hace 3 semanas


Santiago, Metropolitana, Chile Philips A tiempo completo
Job TitleCustomer Service Field EngineerJob Description

FIELD SERVICE ENGiNEER - CHILE


Field Service Engineers support the technical needs of Philips customers, providing maintenance and installation to HealthTech products & services, maximizing customer satisfaction. Strong customer focus, technical capabilities (installation, product malfunctions, predictive maintenance, upgrades among others).

RESPONSABILITIES:

  • Technical support on customers related to service medical equipment.
  • Understand customer needs, identify root cause and is part of the solution.
  • Strong team collaboration between others FSE and stakeholders.
  • Keep all administrative tasks on time, and prepare technical reports if needed.
  • Monitor and manage assigned installed base.
  • Available for overtime, if needed.

REQUIRIMENTS

  • Based in Santiago, Chile. Travel availability is a must.
  • Electrical / Electronic Engineer or Technical (min 4yrs), Biomedical Engineer or similar areas.
  • Min 2yrs experience on customer service related to medical equipment:
  • Intermediate English skills (reading, speaking, and listening)
  • B class driver license desirable.

Sobre Philips

Somos una empresa de tecnología para la salud. Construimos nuestra empresa en torno a la creencia de que cada persona es importante, y no pararemos hasta que todas tenga acceso a la atención sanitaria de calidad que merecen. Haga el trabajo de su vida para ayudar a mejorar la vida de los demás.

Obtenga más información sobre nuestra empresa aquí

Descubra nuestra emocionante y enriquecedora historia aquí

Obtenga más información sobre nuestro objetivo aquí

Si le interesa este puesto y tiene muchas de las experiencias necesarias, aunque no todas, le incentivamos a que se postule. Puede que igual sea el candidato adecuado para esta u otras oportunidades en Philips. Obtenga más información sobre nuestro compromiso con la diversidad y la inclusión aquí.



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