![NTT Ltd.](https://media.trabajo.org/img/noimg.jpg)
Service Administrator
hace 2 semanas
NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.
In today's 'iNTTerconnected' world, connections matter more now than ever.By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world's most significant technological, business and societal challenges.
With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.
Want to be a part of our team?
The Service Administrator is the entry level job in the Service Administration job family. They operate in low to medium complexity environments and are usually assigned to client accounts. The individual demonstrates an understanding of the vendor and services management environment and stakeholder interests.
The primary responsibility of the Service Administrator is to ensure that all service delivery that are ready for renewal are quoted accurately and that new orders are captured in the relevant service administration database.
Working at NTT
Administrative support
The individual, under the guidance of the Service Administration Manager provides a complete Service Administration function and supports the activities relating to Service Delivery.
They display good engagement skills and work with a variety of internal teams to ensure the successful execution of their daily activities.
They assist with quote to order processes, basic system support, filing and general administrative functions.These activities will include, but is not limited to:
Quote to order process - they support relevant teams and ensure the production and completion of the quote to order process for existing and new clients in line with service level agreements.
They ensure the completion of the quote to order process in support of the efforts of the sales teams and enter the relevant data into the related data systems.
They receive and process all orders received for Service Delivery and assist the Vendor Management team by raising the purchasing activities to enable the procurement of third party support.
These individuals provide renewal quotations and process and administer sales orders and general sales related documentation through reconciling, receiving, labelling, sorting, filing, requesting quotations, raising service requests and distributing these as required.
Pre-sales support - The Service Administrator assists with the co-ordination of renewal pricing proposals which may require the preparation of pricing at times.
They assist with the management of vendor costs in conjunction with their commercial colleagues and ensure access to vendor pricing.
System support - For basic system support, they capture, update and maintain the related database and systems as required by the sales process, ensuring complete data accuracy.
Post-sales support - these individuals ensure the provision of consultative support once a service delivery deal has been completed by the sales team and use their technical knowledge of the products and services sold by Dimension Data and vendors to enable this support.
Query management - they display good client engagement skills and respond to incoming calls, dealing with invoicing and billing queries, including less complex queries relating to maintenance services.
General administration - The Service Administrator assists with the compilation and distribution of the relevant reports, maintains vendor records and ensures its accuracy.
Behavioural skills
The Service Administrator provides efficient administrative support with limited guidance. They demonstrate good administrative ability whilst being able to balance this with good client service orientation.
They display an understanding of the business needs and expectations and the ability to consistently deliver a quality service through offering the required support.
They are reliable and are able to produce a high quality of work.They have good verbal and written communication skills that are presentable and display the ability to work with a variety of internal stakeholders.
They display good attention to detail and are able to manage work processes and display strong orientation towards ensuring client satisfaction and service delivery.
They are proactive ind-
Salesforce Service Cloud Administrator P4677
hace 2 semanas
Santiago, Metropolitana, Chile Nisum A tiempo completoLocation:Santiago, ChileTeam:Enterprise Application ServicesWork Type:Full Time Nisum is a leading global digital commerce firm headquartered in California, with services spanning digital strategy and transformation, insights and analytics, blockchain, business agility, and custom software development. Founded in 2000 with the customercentric motto "-...
-
Project Administrator
hace 2 semanas
Santiago, Metropolitana, Chile Rockwell Automation A tiempo completoRockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 25,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale,...
-
SDA- Service Delivery Administrator
hace 1 mes
Santiago, Metropolitana, Chile Logicalis A tiempo completoAsegurar el traspaso administrativo de las ventas a la operación. Mantener el control y seguimiento de dichos traspasos, obteniendo y registrando la información necesaria para facturar los servicios Mantiene accesos a herramientas de gestión de los partners (principalmente Cisco) Mantiene los controles de vigencia, equipamiento según contratos, en...
-
SDA- Service Delivery Administrator
hace 2 semanas
Santiago, Metropolitana, Chile Logicalis A tiempo completoAsegurar el traspaso administrativo de las ventas a la operación. Mantener el control y seguimiento de dichos traspasos, obteniendo y registrando la información necesaria para facturar los servicios Mantiene accesos a herramientas de gestión de los partners (principalmente Cisco) Mantiene los controles de vigencia, equipamiento según contratos, en...
-
SDA- Service Delivery Administrator
hace 4 semanas
Santiago, Metropolitana, Chile Logicalis A tiempo completoAsegurar el traspaso administrativo de las ventas a la operación. Mantener el control y seguimiento de dichos traspasos, obteniendo y registrando la información necesaria para facturar los servicios Mantiene accesos a herramientas de gestión de los partners (principalmente Cisco) Mantiene los controles de vigencia, equipamiento según contratos, en...
-
SDA- Service Delivery Administrator
hace 2 semanas
Santiago, Metropolitana, Chile Logicalis A tiempo completoJob Description Asegurar el traspaso administrativo de las ventas a la operación. Mantener el control y seguimiento de dichos traspasos, obteniendo y registrando la información necesaria para facturar los servicios Mantiene accesos a herramientas de gestión de los partners (principalmente Cisco) Mantiene los controles de vigencia, equipamiento según...
-
People Services Support Administrator
hace 2 semanas
Santiago, Metropolitana, Chile GHD A tiempo completoAt GHD, we don't just believe in the power of commitment, we live and breathe it every day. That's why we pledge to empower our people to make a positive impact. Combining our deep technical expertise with the capabilities of our clients and partners, we respond to some of the most complex challenges facing our planet today. See where your commitment...
-
Learning Administrator
hace 2 semanas
Santiago, Metropolitana, Chile GP Strategies Corporation A tiempo completoGP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000...
-
Administrator - Payroll Row
hace 2 semanas
Santiago, Metropolitana, Chile Orica A tiempo completoAbout Orica:At Orica, it's the power of our people that leads change and shapes our futures. Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world.It's an exciting...
-
Service Delivery Engineer
hace 2 semanas
Santiago, Metropolitana, Chile Noventiq A tiempo completoNoventiq está contratandoCrecimos, nos expandimos y nos adaptamos, aprendiendo más en cada paso. Ahora efectuar el cambio está en el corazón de todo lo que hacemos. Y eso no solo se aplica a nuestros clientes, es lo que sentimos por todos los que trabajan con nosotros.Noventiq (la marca de Softline Holding plc registrada en Chipre) es un proveedor global...
-
Benefits Administrator
hace 2 semanas
Santiago, Metropolitana, Chile GHD A tiempo completoGHD is one of the world's leading professional services companies operating in the global markets of water, energy and resources, environment, property and buildings, and transportation.Privately owned by our people, GHD provides engineering, architecture, environmental and construction services to private and public sector clients across five continents....
-
People Services Support Administrator
hace 2 semanas
Santiago, Metropolitana, Chile GHD A tiempo completoAt GHD, we don't just believe in the power of commitment, we live and breathe it every day.That's why we pledge to empower our people to make a positive impact. Combining our deep technical expertise with the capabilities of our clients and partners, we respond to some of the most complex challenges facing our planet today. See where your commitment could...
-
Laboratory Administrator-cec
hace 2 semanas
Santiago, Metropolitana, Chile Thermo Fisher Scientific A tiempo completoWork ScheduleOtherEnvironmental ConditionsOfficeAre you ready to take your customer service skills to the next level? Thermo Fisher Scientific Inc. is looking for an exceptional Customer Experience Specialist to join our world-class team. As a global leader in scientific research and innovation, we are dedicated to enabling our customers to make the world...
-
QA/qc Administrator
hace 2 semanas
Santiago, Metropolitana, Chile Ausenco A tiempo completoAusenco is a fast-growing company with big ideas. We redefine what's possible in some of the world's most complex projects and toughest environments. Delivering innovative, value-add consulting, project delivery, asset operations and maintenance solutions is what we do. From 26 offices in 15 countries, with projects in over 80 locations worldwide, we create...
-
Contract Administrator
hace 2 semanas
Santiago, Metropolitana, Chile Sandvik A tiempo completoDate limite:6 avr.Pays:ChiliLocalisation:Santiago, CalamaID de poste:R0052552Catégorie d'emploi:Vente et Service ProduitPOSTULER À CET EMPLOISandvik Mining and Rock Solutions busca:ADMINISTRADOR(A) DE CONTRATOS - SANTIAGO 5X2¿ENFOQUE EN EL SERVICIO AL CLIENTE Y PASION POR GANAR?TENEMOS UN LUGAR PARA TIPROPOSITO GENERAL DEL PUESTO:Será el profesional que...
-
Credit and Collections Administrator
hace 2 semanas
Santiago, Metropolitana, Chile NTT Ltd. A tiempo completoNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...
-
Contract Administrator
hace 2 semanas
Santiago, Metropolitana, Chile Prysmian Group A tiempo completoVisión general y principales funcionesEstamos buscando Administrador de Contratos para unirse a nuestro equipo.Con sede en Ciudad de Santiago de Chile, reportando al Jefe de Inside Sales, usted será responsable de la gestión y control de contratos adjudicados por la compañía, integrando a cada área de la empresa para el cumplimiento del suministro al...
-
Salesforce Technical Leader
hace 2 semanas
Santiago, Metropolitana, Chile Aeolabs A tiempo completoSerá responsable por definir soluciones sobre la implementación realizada, definir y detallar los requerimientos de la institución de Salud en base a las capacidades de Salesforce y desarrollarlas utilizando herramientas declarativas, usando las mejores prácticas que su experiência y Salesforce propone.Conocimientos Requeridos:3 años de experiência...
-
Contract Administrator
hace 2 semanas
Santiago, Metropolitana, Chile Black & Veatch A tiempo completoAt Black & Veatch, our employee-owners go beyond the project. For over a century, we have been breaking down social, economic and geographic barriers by making life's critical resources accessible to all. Working with us, you will help provide critical expertise as we, along with our valued clients, deliver solutions that positively impact communities around...
-
Salesforce Marketing Cloud Administrator
hace 2 semanas
Santiago, Metropolitana, Chile Vacasa A tiempo completoWhy VacasaWe started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams. Today, we're the largest full-service vacation rental company in North America thanks to the people who give us their best every day. You'll fit right in here if you're curious, entrepreneurial, and thrive in a...