Customer Experience Specialist
hace 1 semana
As a global leader in scientific research and innovation, we are dedicated to enabling our customers to make the world healthier, cleaner, and safer.
- Responsibilities:
- Collaborate with cross-functional teams to resolve customer issues and ensure customer satisfaction
- Take initiative in finding ways to enhance customer experience and foster customer loyalty.
- Maintain accurate records of customer interactions and provide timely followup
- Stay uptodate with product knowledge and industry trends to effectively address customer inquiries
- Requirements:
- Proven experience in a customer service or customer support role
- Ambitious and selfmotivated with a passion for delivering exceptional customer experiences
- Strong communication and problemsolving skills
- Ability to compete in a fastpaced environment and handle multiple priorities
- Strict attention to detail and the ability to determine and meet customer needs
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Customer Experience Specialist
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Customer Service Specialist
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