Customer Services Support Supervisor

hace 2 semanas


Santiago, Metropolitana, Chile Siemens A tiempo completo
Siemens Large Drives #Innomotics está en búsqueda de Customer Services Support Supervisor, cuyas principales funciones son:

  • Supervisar en terreno las actividades ejecutadas por el personal a cargo, desde el punto de vista de calidad, seguridad y salud ocupacional.
  • Participar activamente en reuniones de planificación de servicios en terreno, apoyando la cuantificación de recursos HH, herramientas, insumos, equipos necesarios para la ejecución.
  • Liderar reuniones y charlas en terreno, para la planificación de actividades diarias y análisis de riesgos de las tareas
  • Coordinar en terreno aspectos logísticos de los servicios, traslados, horarios, etc.
  • Mantener comunicación directa con el cliente y ser interlocutor directo por parte de SIEMENS, respecto a reportes de terrenos, análisis de fallas, y actividades de mantenimiento.
  • Preparación de carpetas de terreno con todos los formatos necesarios para realizar los trabajos en terreno, Procedimientos de trabajo, protocolos de actividades, formatos del cliente para autorización de trabajos, etc.
  • Revisar y validar en terreno toda la documentación de seguridad necesaria para la ejecución de los trabajos.
  • Difundir y asegurar el cumplimiento de todos los procedimientos de trabajo SIEMENS.
  • Ser responsable de hacer cumplir, sancionar y/o retirar de la obra cualquier equipo, accesorio o persona que no cumpla con las normas escritas y verbales establecidas en los procedimientos y emitir un informe al Administrador de Contrato de todas las anomalías que ocurran.
  • Ser responsable de canalizar la información contenida en los procedimientos de trabajo con todo el personal involucrado en la tarea, verificando que todos los trabajadores hayan comprendido los procedimientos.
  • Mantener un control documental de todas las difusiones y evaluaciones de procedimientos del personal involucrado en las tareas a ejecutar.
  • Apoyar la gestión activa de búsqueda de mejoras en condiciones de seguridad, mejoras en procedimientos de trabajo y observaciones conductuales
  • Velar por el correcto registro de asistencia en terreno y Reporte de HH en terreno al Administrador de Contrato
  • Compilar y revisar los informes técnicos de servicio y gestionar su envío al administrador de contrato en los plazos establecidos

Requisitos:

  • Ingeniero Eléctrico o Electrónico, Titulado.
  • Deseable experiência en faenas mineras
  • Conocimiento y experiência en el mantenimiento de Motores Eléctricos es altamente deseado
  • Capacidad de cumplir y satisfacer todos los requisitos de la faena con respecto a los requisitos de salud/médicos y la provisión de antecedentes personales exigidos a individuos en las faenas de los clientes
  • Licencia de conducir clase B
  • Nível de ingles B1 deseable
  • Requisito Manejo Intermedio-Avanzado Microsoft Excel 365/ Word.


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