Client Services Rep

hace 2 semanas


Santiago, Metropolitana, Chile IQVIA A tiempo completo

Job Overview:

As part of the team, you will be responsible for managing the report generation process and offering guidance and support to clients regularly and as a specialist in specific products/services.


Essential Functions:

  • Ensuring contract fulfillment by delivering basic and routine reports to defined customers.
  • Reviewing client data requirements with internal resources to ensure that product deliverables meet customer specifications.
  • Following IQVIA data verification protocols.
  • Researching, analyzing, and addressing routine client inquiries.
  • Providing team support for client service meetings at customer sites.
  • Generating ad-hoc studies upon request.

Qualifications:

  • Bachelor's Degree Required
  • Two (2) years of related work experience Required
  • Preference for experience in an IQVIA role and pharmaceutical field
  • Proficiency in PC applications, particularly Excel
  • Effective communication skills at all levels of the organization (written and oral)
  • Demonstrated problem-solving, analytical, and top-notch customer service skills

IQVIA is a prominent global provider of advanced analytics, technology solutions, and clinical research services for the life sciences sector. Our mission is to innovate the fields of human science and data science to drive significant positive changes and support our clients in building a healthier world.

For more information, please visit the website.


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