![SALFA Salinas y Fabres S.A.](https://media.trabajo.org/img/noimg.jpg)
Analista Customer Care
hace 3 semanas
Si eres un apasionado por el contacto continuo con personas, el desarrollo de proyectos y te interesa trabajar en un ambiente colaborativo y con 100% actitud positiva.
¿Qué harás en esta posición?
- Revisión de resultados mensuales de los indicadores de experiência de clientes de su sucursal y evaluaciones externas desarrolladas por las marcas representadas.
- Definición conjunta de soluciones y planes de acción para trabajar oportunidades de mejora detectadas en punto anterior. Seguimiento de planes de acción implementados.
- Capacitar al personal en las métricas de experiência de clientes utilizadas y reforzar los requisitos de los programas de las marcas representadas (SCH, SERnissan, WCD, otros).
- Trabajar con el personal para concientizar sobre la importancia que tienen en el logro de los objetivos definidos.
¿Qué necesitas para postular?
- Titulado de Ingenieria comercial, Ingenieria en administración de empresas o afín.
- Conocimiento nível intermedio en Excel (manejo de tablas dinámicas).
- Residencia actual en Calama.
Lugar de trabajo:
Calama.
Modalidad:
presencial
Te invitamos a formar parte de una de las 14 mejores empresas para trabajar en Chile (Encuesta Great Place to Work, 2021).
REQUISITOS Estudios mínimos:
Universitaria Carreras:
Requisitos Minimos:
- Titulado de Ingenieria comercial, Ingenieria en administración de empresas o afín.
- Conocimiento nível intermedio en Excel (manejo de tablas dinámicas).
- Residencia actual en Calama.
CONTRATO Tipo de contrato:
Jornada Completa Duracion:
Jornada Laboral:
Jornada Completa
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Analista de Customer Care
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hace 1 mes
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