IFM Program Coordinator-Events
hace 5 días
JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Responsible for coordinating events within Client’s facilities and ensure they are delivered as expected and required by internal organization business units (OUs) including but not limited to managing event access for VIP visitors, act as an interface between internal OUs and third-party vendors for events, catering service coordination and attendees escorting amongst others.
Provide support to the Facilities and Events Assistant FM to maintain the site in optimal conditions in al processes related to soft services such as janitorial, kitchenette and office supplies, vending machine and cafeteria.
Key Responsibilities and Accountabilities includes:
Drives events in an orderly and efficient fashion ensuring compliance with applicable events guidelines, procedures, templates, protocols and visitors policy. Respond to inquiries about accommodation events, benefits, and options available to employees through phone, email and ticketing channels Leverage available guidelines and industry best practices to support events as appropriate. Critically assess and adjust the event management plan changing needs. Address and respond to sensitive situations. Troubleshoot issues and seek to remove barriers before, during, or after an event. Respond to potential issues that may arise during the event and ensure the right communication occurs with facilities teams to timely bridge any gap/issue. Identify and solve problems that may arise, sometimes with limited information. Facilitate a smooth return to work and ramp-back plan for employees returning to the workplace. Ensure compliance with corporate events company policy, Security, EHS and Facilities requirements and local applicable regulations for events. Maintain request and approval records to ensure accurate and timely information/documentation is available at any time. Kitchenette and office inventory control Conduct and/or coordinate periodic inspections to ensure the space experience is consistent, and common areas are tidy, clean and safe. Other duties as assigned. Nurture a conducive, responsive and proactive environment with a high teamwork and co-operation spirit among partnersRequirements
Academic Background:
In-Progress or completed degree (or equivalent) from an accredited university/school in Business, Hospitality or a related career.Experience:
2+ Years of demonstrated customer service and communication skills, both verbal and in writing. 2+ Years Facilities Management experience including managing soft and events services in corporate offices and working with regional multinational companies. 1+ Years of experience in managing office and kitchenette supplies for a large group of employees Experience working in Hospitality field. Experience working with Windows, Word, Excel, and PowerPoint.Skills:
Proven ability to think strategically. Detail orientation with ability to analyze, problem solve, organize and manage multiple priorities. Demonstrated follow up skills in a fast-paced changing environment. Ability to apply critical thinking and identify issues for problem solving. Ability to build strong relationships and influence others while working in a cross functional environment. Ability to forge and relationship building across various internal departments within an organization. Communication and organizational skills. Time management and ownership of deliverables.Languages:
Fluent in Spanish and English.Location:
On-site –Santiago,CHLJob Tags:
GREFIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
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