Engagement Manager

hace 2 semanas

Santiago de Chile Liferay, Inc. A tiempo completo

**About Liferay**

Liferay, Inc. is a uniquely profitable B2B enterprise software company with 1,200+ fiery-eyed employees all across Europe, the Americas, the Middle East, Asia, and Africa. As a renowned provider of enterprise open source technologies, we have been recognized by Gartner for empowering businesses around the world to solve complex digital challenges. Liferay Experience Cloud is an all-in-one solution that unites our Liferay DXP and cloud platform capabilities with built-in analytics and B2B commerce functionality, reducing the time to market and allowing for accelerated innovation - serving notable customers across the globe such as Airbus, US Bank, Honda, and Desjardins.

But we don’t just make awesome software, we are also fueled by a greater-than-profit vision. By building a vibrant business, making technology useful, and investing in communities, we make it possible for people to reach their full potential to serve others. We give our employees five days off to volunteer at charities they’re excited about, and Liferay donates 10% of our profits to charities around the world. Oh, we’re also self-funded which gives us the freedom to work on whatever we think brings the most value to customers and communities in the long run

**About You and this Role**

Liferay Latam is looking for an **Engagement Manager** to join its Global Services team. As an Engagement Manager at Liferay, you will work closely with clients and internal Liferay teams to develop, design, and deliver cutting-edge custom solutions for our award-winning open source Digital Experience Platform.

**Key Objectives**
- Delivery of client project based on scope, schedule, and budget
- Works with multiple teams from proposal support to billing
- Handling client escalation issues, facilitate discussion, and conflict resolution
- Schedule and facilitate regular meetings
- Communicate regular status updates both to client and internally
- Participate in resource allocation for projects according to the needs of the business
- Respond to client needs as they arise to ensure client satisfaction
- Following Liferay’s Services methodology for delivery
- Mentor associate engagement manager
- Works with sales team during the proposal process
- Collaborate with project managers to deliver full life cycle projects
- Communicate overall solution to explain client investment
- Participate in an agile process to clarify requirements, manage team delivery and obtain feedback on team deliverables
- Take ownership of tasks assigned

**Required Qualifications**
- Analytical thinker and problem solver
- Skillset
- Experience w/ gathering requirements
- Create proposals
- Gap analysis
- Clear verbal and written communication
- Conduct workshops

**Preferred Qualifications**
- Knowledge of Software development concepts
- English Speaker (Intermediate level at least).

**What We Offer**
- Salary package w/ competitive benefits according to qualifications and experience
- Opportunities to take responsibility, grow professionally, and Stay Nerdy
- A positive and collaborative work culture
- Check out what employees say about us on Glassdoor
- Working at a leading open-source company

**Equal Opportunities Employer - Statement

  • Engagement Project Manager

    hace 1 semana

    Santiago de Chile Canonical - Jobs A tiempo completo

    Canonical's mission is to streamline and accelerate the adoption of open source across the entire global enterprise technology market. Our customers embrace the Canonical approach to open source for complex projects on bare metal, on the cloud, and at the edge. Canonical Engagement Project Managers are responsible for ensuring project success through owning,...

  • Media Engagement Lead

    hace 5 días

    Santiago de Chile Unilever A tiempo completo

    Ser parte de Unilever es comprometerte a transformar la vida de millones de personas, a través de nuestras marcas como Rexona, Dove, Axe, Hellmans, OMO, entre otras. Donde tu manera única de ver el mundo será el punto de partida para cambiarlo. Estamos convencidos que disfrutar es la manera de hacer las cosas, y eso sólo es posible siendo tú...

  • Regional Community Engagement Manager

    hace 3 semanas

    , Región Metropolitana de Santiago, Chile ContourGlobal A tiempo completo

    ContourGlobal, a KKR company, is an established Independent Power Producer (IPP) focused on developing, acquiring, and operating electricity generation and storage assets across Europe, North and South America, with a presence in Africa and Asia. The company currently manages 5.5 GW of installed capacity across multiple technologies and asset classes, with...

  • Senior Practice Manager

    hace 1 semana

    Santiago de Chile Servicios AWS Chile Limitada A tiempo completo

    Manage a team in excess of 25 people whose primary responsibility is program/project management in a professional services environment - 15+ years’ hands on experience leading the delivery of multiple enterprise-level IT consulting projects using Agile/Iterative and Waterfall methodologies - Experience developing and maintaining executive relationships...

  • Principal Engagement Manager, Professional Services

    hace 3 días

    Santiago de Chile Servicios AWS Chile Limitada A tiempo completo

    Job summary Principal Engagement Managers at Amazon Web Services (AWS), are senior leaders who develop strategy, set direction for teams and perform in an influencing capacity to ensure successful delivery of AWS’ largest strategic customer engagements. They influence both internally and externally to manage and deliver AWS cloud services that enable our...

  • Regional Community Engagement Manager

    hace 3 días

    Santiago, Metropolitana, Chile ContourGlobal A tiempo completo

    ContourGlobal, a KKR company, is an established Independent Power Producer (IPP) focused on developing, acquiring, and operating electricity generation and storage assets across Europe, North and South America, with a presence in Africa and Asia. The company currently manages 5.5 GW of installed capacity across multiple technologies and asset classes, with...

  • Principal Engagement Manager, Professional Services

    hace 1 semana

    Santiago de Chile Servicios AWS Chile Limitada A tiempo completo

    15+ years IT consulting or industry experience coordinating and leading large scale Digital or Global IT Transformation initiatives. - 10+ years leading the delivery and governance of large scaled multi-work stream enterprise engagements at the program and portfolio level driving business outcomes across partners and customers. - Direct experience leading...

  • Regional Sustainability

    hace 3 semanas

    , Región Metropolitana de Santiago, Chile ContourGlobal A tiempo completo

    A leading independent power producer is seeking a Regional Community Engagement Manager in Santiago, Chile. The role involves supporting community engagement activities, managing stakeholder relationships, and ensuring compliance with social and environmental obligations. Ideal candidates will have a Bachelor's degree related to social sciences and 5-8 years...

  • Team Engagement Manager

    hace 7 días

    Santiago de Chile Launchpad Technologies Inc. A tiempo completo

    Launchpad, a people-first technology company, is a leader in North America´s rapidly growing tech sector. Through two solutions, Launchpad supports its clients with digital transformation: - PaasportTM, our iPaaS solution, streamlines software integration and automates workflows. - Nearshore Staff Augmentation, our managed IT staffing service, connects top...

  • Store Manager Ecommerce

    hace 2 semanas

    Santiago, Chile Store Manager Ecommerce A tiempo completo

    Store Manager – Fullkom Fullkom es una empresa experta en prestar servicios de Full-Commerce, con más de 6 años de experiencia en la industria. Brindamos apoyo a marcas de retail nacional y regional en Latinoamérica, colaborando en la definición de la mejor estrategia para que el eCommerce sea exitoso, entregando soluciones en el ámbito tecnológico y...