Aftermarket Solutions Representative- Chile

**Career Area**:Marketing / Sales / Product Support**:
Descripción de puesto

**IT'S YOUR TIME**

**It's Your Career. Make it Matter**

Caterpillar is the world’s leading manufacturer of construction and mining equipment, diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. The company principally operates through its three primary segments - Construction Industries, Resource Industries and Energy & Transportation - and also provides financing and related services through its Financial Products segment.

At Caterpillar, you build what matters—whether it’s the career you want, crucial work skills, strong relationships or new digital technologies. There are big jobs to be done worldwide—building critical infrastructure, bolstering local economies, meeting the demand for energy—and that work is powered by our people, which is build through diversity, aiming to achieve the best results.

If you are looking for personal and professional growth in a company with an inclusive culture that seeks equity, respect differences and believes in employee's potential, this is the right place We consider in all positions people with disabilities, diverse gender, culture, ethnicity, religion, age, generation, race, nationality and sexual orientation.

**Basic Qualifications**:
**Education**:University degree in Mining Engineering, Engineering, Business, or related field, and/or equivalent experience working in a dealer and customer facing role.

**Experience**:Experience in sales & marketing areas. Experience in the markets/ industry (Mining).

**Knowledges**:knowledge of aftermarket (parts products, service offerings, solution offerings)

**Language**:Advanced English

**Behaviors**:Effective communication; interpersonal relationship, negotiation, customer focus, project management, autonomy.

Advanced English

Previous Experience supporting dealers

Knowledge in Caterpillar Products
- Mining.

Experience in international travel

**Job Duties**:
The incumbent in this position is responsible for attaining total parts orders business plan and POPS-C in assigned territory and industry, while leading transformation of a customer-oriented Sales & Marketing Culture. Accountable for delivering aftermarket growth for parts, labor and worktools (industry specific). This will be achieved in close collaboration with the respective dealer(s) where the incumbent under direction of ASR management will provide leadership, guidance, and counsel to optimize dealer’ sales force and sales processes effectiveness, in addition to leveraging opportunity management systems and processes to Caterpillar’s benefit, while recognizing and respecting independence of dealer.
- Deliver the Annual Parts Business Plan for the assigned territory
- This Achieve parts sales objectives for targeted customer accounts
- Lead a customer-oriented Sales & Marketing Culture
- Successfully deploy Across the Table strategies where appropriate and relevant
- Supply accurate competitive intelligence gathered from the field and documented in Caterpillar systems
- Provide input to parts orders business plan and S&OP process
- Drive dealer parts & service sales by implementing monthly sales management meeting
- Manage the sales funnel and key account management. Consolidate and communicate VOC & VOD on won/lost parts & service sales to internal business teams for action
- Lead the implementation of the digital transformation of sales processes
- Drive the aftermarket solutions sales to achieve business plan (for parts, worktools and reman)
- Ensure optimum use of Parts Sales Variance to meet yield annual business plan and growth targets
- Collaborate effectively with all relevant business partners
- Travel required until 50% _

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Caterpillar is an Equal Opportunity Employer (EEO).

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