Facility Assistant

JLL supports the Whole You, personally and professionally.
Within the framework of Law 21.015, which encourages the hiring of people with disabilities, We are currently seeking a proactive individual for the role of Facility Assistant to join our team. If you require any reasonable accommodation to participate in this selection process, please inform us to facilitate your participation in equal opportunities (Law 20.422):
**Location**: Providencia, Región Metropolitana, Chile.
**Work schedule**: Monday to Friday, 8:00 am to 5:00 pm.
**Work model**: On site.
**Contract Type**: Indefinite-term.

**Responsibilities**:
Serve as the primary point of contact for internal customers regarding facilities-related inquiries and issues.
Manage and resolve facilities-related queries and requests from employees in a timely and professional manner.
Assist the Facility Manager in overseeing daily operations of the facility, ensuring all systems and services are functioning properly.
Conduct regular site inspections to identify and report any maintenance issues, safety hazards, or areas needing improvement.
Coordinate and oversee routine maintenance tasks, including scheduling repairs and preventive maintenance activities.
Act as the first point of contact for facility-related issues reported by staff, addressing concerns promptly or escalating to the Facility Manager as needed.
Monitor inventory of facility supplies and equipment, placing orders when necessary and managing stock levels.
Assist in coordinating with external vendors and service providers, ensuring timely completion of contracted services.
Support the implementation of health and safety protocols, ensuring compliance with regulations and company policies.
Help manage space allocation and office layouts, assisting with moves and reconfigurations as required.
Maintain accurate records of facility operations, including maintenance logs, incident reports, and equipment inventories.
Assist in preparing reports on facility performance, maintenance activities, and budget expenditures for the Facility Manager.
Support the coordination of special events or projects related to facility operations.
Assist in emergency preparedness and response efforts, including participating in drills and updating procedures.
Help implement and monitor energy efficiency and sustainability initiatives at the site level.
Provide administrative support to the Facility Manager as needed, including scheduling, document preparation, and data entry.
Act as a liaison between the facilities team and other departments to ensure effective communication and coordination.

**Requirements**:
Associate's degree in Business Administration, or related field; Bachelor's degree preferred.
1-3 years of experience in facilities management or a related role.
Strong understanding of building systems and facility operations.
Excellent organizational and time management skills.
Strong communication skills, both verbal and written.
Proficiency in Microsoft Office Suite and familiarity with facility management software.
Ability to prioritize tasks and work independently under general supervision.
Problem-solving skills with a proactive approach to identifying and addressing issues.
Basic technical knowledge to troubleshoot common facility-related problems.
Attention to detail and commitment to maintaining high standards of facility maintenance and cleanliness.
Flexibility to occasionally work outside normal business hours for urgent matters or special projects.
Physical ability to move around the facility and perform light manual tasks as needed.
Customer service-oriented with a positive attitude and willingness to assist others.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential