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Enterprise Customer Advocate
hace 2 semanas
We're looking for a seasoned Customer Success Manager to join our team at Sovos
About the Role:As a Customer Success Manager, you'll be responsible for driving product adoption and retention by delivering high levels of business value and cultivating strong customer relationships.
- Conduct quarterly business reviews to help customers calculate and demonstrate business value while measuring outcomes like value realization, usage, and adoption.
- Develop a structured success plan for each customer to sustain strong relationships throughout the subscription lifecycle.
The successful candidate will have a proven track record of success in customer success, with experience working with enterprise accounts and knowledge of customer success tools like Salesforce or Gainsight.
About Our Values:At Sovos, we value diversity, inclusion, and collaboration. We're committed to creating a workplace where everyone can thrive.
