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Application Specialist
hace 2 meses
InterSystems is seeking an experienced Application Specialist to join our team. As a key member of our implementation team, you will play a critical role in the successful deployment of our hospital information systems (HIS) solutions.
Key Responsibilities:- Discovery: Analyze client processes to understand their specific needs and challenges, identifying areas for improvement and opportunities for our solutions to optimize the medication cycle.
- Launch: Collaborate with customers and internal teams to ensure effective implementation of our solutions, ensuring compliance with Good Clinical Practices and regulatory requirements.
- Setup: Configure and validate our HIS applications, ensuring efficient medication management and optimal integration of tools and processes.
- Adoption: Provide training and support to customers, ensuring effective understanding and optimal use of our systems.
- Maintenance: Analyze and document lessons learned from implementation processes, identifying areas for improvement and compiling recommendations for future implementations.
- At least 3 years of experience in the healthcare business and solid knowledge of the workflows, standards, and regulatory requirements of the public and private healthcare sector in Chile.
- Demonstrated experience in the implementation and support of hospital information systems.
- Proficient in HIS applications, including customization and configuration.
- Excellent communication and interpersonal skills to collaborate effectively with diverse stakeholders.
- Analytical mindset with the ability to troubleshoot and resolve technical issues.
- Experience in training end users and providing ongoing support.
- Knowledge of data management, security, and confidentiality considerations in healthcare.
- Experience in communicating with key stakeholders at different levels within healthcare organizations.
- Demonstrable experience in implementation of HIS systems with a focus on medication management.
- Experience in customer-facing IT services.
- Previous experience as an application or configuration specialist in hospital information systems.
- Previous change management experience.
- Certification in relevant HIS applications or health informatics.
- Familiarity with industry standards such as HL7 and FHIR.
- Management skills to coordinate HIS implementation activities.
- Knowledge of emerging trends and technologies in health IT.
- University degree in Chemistry and Pharmacy, with experience in pharmacy flows and clinical pharmaceutical chemist. Specific training in health information systems management will be an asset.
- English proficiency (reading, writing, and speaking).
