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Senior Business Partnership Manager
hace 2 semanas
In this challenging and rewarding role, you will work closely with cross-functional teams to drive business outcomes and deliver exceptional customer experiences. Your primary focus will be on establishing long-term relationships with enterprise customers and ensuring their success with Genesys solutions.
To succeed in this role, you must possess strong customer-facing skills, a proactive mindset, and the ability to translate complex technical concepts into business value. You should also have experience driving customer advocacy and satisfaction, as well as a proven track record of driving business outcomes.
Required Skills and Qualifications:- 5+ years of experience in technology-related field, including consulting and enterprise account management.
- Bachelor's degree in technology- or business-related field.
- Successful sales track record within a SaaS organization.
- Proven experience presenting to and building relationships with C-level executives.
- Preferred experience with CCaaS technology, platforms, partners, terms, business practices, KPIs, and features.
