Bodywork Specialist
hace 5 días
Job Summary
We are seeking a skilled Bodywork Specialist to join our team at Marriott International. As a Bodywork Specialist, you will provide exceptional massage services to our guests using a variety of techniques and products. You will also be responsible for providing body treatments, such as scrubs and wraps, and ensuring that our guests receive a safe and relaxing experience.
Key Responsibilities
- Provide massage services to guests using props and/or products
- Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy
- Assess guest needs and inquire about contraindications before beginning service
- Keep up to date with current techniques and modalities related to your field of work
- Escort guests to and from treatment rooms
- Arrange workstation, treatment room, and/or drapes
- Frequently check with guest to promote comfort, safety and security throughout service
- Promote and sell spa/salon services including retail offerings related to the Spa
- Clean, maintain, and sterilize tools
- Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift
- Monitor and stick to time schedule throughout the day
- Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager
- Maintain current skills and licensure in service area as per regional requirements
Requirements
- Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications
- Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets
- Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation
- Speak with others using clear and professional language
- Develop and maintain positive working relationships with others
About Marriott International
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.