Bodywork Specialist

hace 5 días


Santiago, Metropolitana, Chile Marriott International A tiempo completo

Job Summary

We are seeking a skilled Bodywork Specialist to join our team at Marriott International. As a Bodywork Specialist, you will provide exceptional massage services to our guests using a variety of techniques and products. You will also be responsible for providing body treatments, such as scrubs and wraps, and ensuring that our guests receive a safe and relaxing experience.

Key Responsibilities

  • Provide massage services to guests using props and/or products
  • Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy
  • Assess guest needs and inquire about contraindications before beginning service
  • Keep up to date with current techniques and modalities related to your field of work
  • Escort guests to and from treatment rooms
  • Arrange workstation, treatment room, and/or drapes
  • Frequently check with guest to promote comfort, safety and security throughout service
  • Promote and sell spa/salon services including retail offerings related to the Spa
  • Clean, maintain, and sterilize tools
  • Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift
  • Monitor and stick to time schedule throughout the day
  • Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager
  • Maintain current skills and licensure in service area as per regional requirements

Requirements

  • Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications
  • Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets
  • Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation
  • Speak with others using clear and professional language
  • Develop and maintain positive working relationships with others

About Marriott International

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.