Director of Reefer Operations

hace 2 meses

Viña del Mar, Valparaíso, Chile Hapag-Lloyd A tiempo completo
About the Role

We are seeking a highly skilled and experienced professional to join our team as Director of Reefer Operations, Special Cargo and DG Manager. This is a key leadership position that will play a critical role in driving business growth and ensuring the success of our Reefer, Special Cargo and DG operations in Region Latin America.

Main Responsibilities
  • Drive performance with the Areas to ensure volume targets are delivered for all three Niche segments: Reefers, Special Cargo & Dangerous Goods.
  • Establish marketing plans for each segment to allow for a detailed follow-up with Areas ensuring that volume and CL2/TEU targets are met.
  • Lead BU/FCx processes for all three Niches in RLA being the main liaison with Reefer, Special Cargo and DG team in Hamburg.
  • Coordinate and drive business development with the Areas with the objective to grow volumes by growing existing business and acquiring new customers.
  • Closely coordinate with GNP teams to leverage existing relationships to maximize the value for all three Niches.
  • Responsible for Regional strategy translation and execution for all Niches in alignment with Reefer, Special Cargo and DG team in Hamburg.
  • Closely align with Trade Management on targets set and trade strategy.
  • Initiate process improvements and best practice sharing across Regions and Areas.
  • Assist Areas with contract conditions for Niche customers.
  • Continuous business optimization review and evaluate options for improvement.
  • Participation in Regional / Area performance calls.
  • Participation in Trade and Commodity Fairs.
  • Identification and arrangement of Niche product training as required.
  • Closely coordinate with Regional Ops department to ensure equipment steering activities are in line with Niche product strategy as well as targets agreed.
Requirements and Qualifications
  • University Degree in Industrial Engineering, Business Administration or similar.
  • Minimum of 5 years of experience in the Shipping Industry.
  • Advanced level in English (Written and Spoken).
  • Skills in Spanish language is a plus.
  • Excellent communication and stakeholder management skills.
  • Strong analytical skills with the ability to organize and review data with accuracy.
  • Ability to identify the root cause of complex issues, develop ideas how to solve the issue and determine and implement the required business changes.
  • Proven leadership experience, team player with the ability to motivate others and drive change.
  • Willingness to travel for short periods.

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