Customer Success Architect
hace 6 días
About Kyndryl
Kyndryl is a leading provider of mission-critical technology services. Our team designs, builds, manages, and modernizes the systems that keep the world running.
The Role
We are seeking a highly skilled Customer Success Architect to join our sales team. As a key member of our team, you will be responsible for driving customer success and expanding our customer base, leveraging your expertise in sales techniques and industry-specific solution expertise.
Your Key Responsibilities
- Develop and execute strategic plans to increase revenue and market share.
- Collaborate with cross-functional teams to create compelling proposals and win new business.
- Maintain strong relationships with existing customers to drive repeat business and referrals.
- Leverage your sales skills to drive deal success and expand our customer base.
Requirements
- Possesses high level of industry-specific solution expertise and demonstrates expertise in sales techniques.
- Proven experience in conceptualizing and executing bid activities and deals.
- Experience in leading customer negotiations.
- Advanced English language skills.
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