Binance Support Specialist

hace 2 días


Santiago, Metropolitana, Chile Binance A tiempo completo

In this role, you will be part of a client-facing business where exceptional support is our top priority. Our goal is to create a platform where users receive fast responses and accurate information.

You will handle customer inquiries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform.

Responsibilities
  1. Provide 7*24h online enquiry and email reply services to customers.
  2. Support other business units with customer liaison, accurately document customer requests and advice, and provide feedback in the form of documentation.
  3. Collaborate with cross-functional teams to resolve customer issues efficiently.
What You'll Need
  • A college degree or above.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong attention to detail and organizational skills.
Why Join Us?

At Binance, we believe that having a diverse workforce is fundamental to our success. We're committed to creating a workplace where everyone feels valued and empowered to contribute their best work.



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