Customer Collaboration Chile

hace 3 semanas


Santiago de Chile Diageo A tiempo completo

Job Description:
Customer Collaboration Role Profile

Purpose of de Role
- Partnering with commercial team, proactively planification process to improve, sell out forecast accuracy, replenishment, and physical availability every day, everywhere.
- Understand customer core processes and develops programs or solutions to achieve both business results and build customer satisfaction.
- Leverage with both internal/external areas to accomplish Sell Out goals with accurate inventory levels.
- Proactive interventions with multifunctional teams.
- Drive collaborative planning with customers in terms of Sell Out forecast order entry planification process.
- Monitors and measures external and internal indicators to optimally manage In store product physical availability, inventory levels, service excellence and sales growth.

Key Responsibilities
- Support Commercial team co-leading S&OP process with our distributors in Traditional Trade (Sell Out, Sell In and Stock in trade)
- Partnering with commercial team, proactively planification process to improve, sell out forecast accuracy, replenishment, and physical availability every day, everywhere.
- Understand customer core processes and develops programs or solutions to achieve both business results and build customer satisfaction.
- Leverage with both internal/external areas to accomplish Sell Out goals with accurate inventory levels and proactive interventions with multifunctional teams.
- Drive collaborative planning with customers in terms of Sell Out forecast order entry planification process.
- Monitors and measures external and internal indicators to optimally manage In store product physical availability, inventory levels, service excellence and sales growth.

Key Functions
- Implement, maintain, and improve customer collaboration agenda. Including:

- Inventory management.
- Physical availability.
- Sales Forecast Accuracy / BIAS according to Plan targets.
- Provide Sales scenario management according, market trends, commercial initiatives, internal and external factors.
- Physical availability management and improvement
- Proactively reporting with commercial teams either to maintain or improve Sell Out trends.
- Responsible for Sales Forecast Accuracy within Integrated Business Plan monthly meetings.
- Cost to serve Reduction based on Sell Out analysis, Economic Order Quantity, Order entry frequency modifications, safety stocks modifications according market demand and relevant events.

Qualifications and Experience Required
- Bachelor degree in Operations, Supply Chain or related field.
- 3+ years of experience in supply chain roles in CPG companies.
- English and Spanish required.
- Strong communication skills, including active listening and clear articulation
- Ability to solve problems, escalate tactfully, manage time, and prioritize
- Masters excel, power point and other MS Office tools (MS Project)

Capabilities Required
- Analytical thinking
- Deeply understanding of the Supply Chain
- Commercial sense
- Partner management
- Excellent written and verbal communication skills
- Excel functions management and sophisticated formula programming.
- Data base management.
- English business level.

Worker Type:
Regular

Primary Location:
Santiago

Additional Locations:
Job Posting Start Date:
2024-10-29


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