Workplace Experience Analyst

hace 7 meses


Santiago de Chile Globant A tiempo completo

We are a digitally native technology services company where innovation, design and engineering meet scale. We use some of the latest technologies in the digital and cognitive field to empower organizations in every aspect.

Right now, we are looking for a
**Workplace Experience Analyst **to join our team at Globant

With moderate supervision, this position provides user support making sure that buildings and their services meet the needs of the people that work in them.
**Workplace Experience Analysts **are accountable for services such as cleaning, security and maintenance, to make sure the surrounding environment is in a suitable condition to work creating a safe, comfortable and productive working environment, by providing services and operations consistent with Globant's objectives.

Tasks and Responsibilities:

- Handles requests related to buildings and grounds and can consist of light plumbing, electrical work, painting and all around maintenance tasks.
- Monitors computerized heat, ventilation and air conditioning system (HVAC), schedules and monitors calls for service.
- Initiates planned maintenance programs for a variety of office equipment. - Coordinates and oversees applicable facility, grounds and maintenance upkeep, office moves and building related projects.
- Planning the best allocation and utilization of space and resources for new buildings, or reorganizing current premises. Oversees the coordination of building space allocation and layout. Develops and oversees space modifications and/or acquisition for the company. Oversees the annual budget to ensure office operations
- Assists with negotiations with vendors for services, pricing, equipment and assets. Manages relationships with vendors, service providers ensuring that all items are invoiced and paid on time. Expense reporting.
- Serves as liaison with and monitors performance of vendors i.e.: custodial, security, HVAC, plumbing, electrical, off-site warehouse landlords. Good to have experience in the evaluation/selection of vendors and the processing of purchasing invoices. - Conference room set-up, onsite event planning, organize and schedule onsite meetings - Monitor and maintain office supplies inventory. Maintains storage of office supplies, ensures printers/copiers are supplied with paper and toner, and stocks break room/coffee stations with supplies.
- Keep active and open communication with employees at the office to receive feedback to anticipate future needs. Suggest or present new action plans to improve service. - Point person for mailing & shipping at local office
- Provides general support to visitors - ensures proper meeting arrangements. Provide general support to visitors, including tours of the facility and access card sign in & out. - Responds to facility issues during and after business hours
- Ensures health and safety requirements and that facilities comply with legislation. Maintains the plans for fire evacuation and disaster response. Point person for any communication with building managers / security & maintenance. Serves as the facility emergency response coordinator.
- Report energy and waste management data for the office every month. Gather any other data required for Globant’s Integrated Report. Help implement sustainability actions needed to reduce Globants carbon footprint.
- Organize orientation and training of all new local staff members to guide the operation of the office.
- Supports company-wide security objectives by issuing employee badges, auditing security reports and enforcing the company security policy.

What will help you succeed:

- Enjoy solving problems
- Excellent organizational skills
- Flexible, able to work in a changing environment
- Great attention to details
- Being service oriented with the ability to build strong working relationships. Strong written and verbal communicator
- Budget Management skills
- English Language is a plus

At Globant we believe that an inclusive culture and a diverse environment makes us stronger. We encourage people to have an inclusive spirit as our global footprint expands. We seek to generate a place of inspiration and growth for everyone. A safe space, based on equity as a value, where everyone's careers can be promoted and developed in the same way. There is no innovation without diversity and there is no improvement without plurality.

Are you ready?



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