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Customer Relationship Manager
hace 7 días
About NCR
NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.
Título de la publicación: Customer Relationship Analyst
Localidad: Santiago (hibrido)
Grado: 08
Resumen de la posición:
Se requiere un Analista altamente capacitado y especializado en el uso de herramientas como Excel / Power BI / Powerpoint, Esta posición requiere habilidades analíticas avanzadas, proactividad y la capacidad de establecer relaciones y colaborar con el equipo interno para facilitar la comunicación efectiva con stakeholders internos y clientes.
Tareas laborales diarias:
- Generar métricas de SLA
- Mitigación de incidentes
- Preparar información para facturar
- Generar métricas de Calidad (Bad Actors)
- Planificar Mantenciones preventivas
- Responsable por la actualización del inventario
- Preparar y entregar información en apoyo al Manager / Supervisor
Requisitos básicos:
- Graduado en ingeniería / administración o carrera afín
- Deseable Inglés nível intermedio
- Conocimientos avanzados en manejo de office (Power BI / Excel Excluyentes )
Offers of employment are conditional upon passage of screening criteria applicable to the job.
EEO Statement
Integrated into our shared values is NCR's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.
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