Director, Products and Solutions

hace 7 meses


Santiago de Chile Mastercard A tiempo completo

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a

culture of inclusion

for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Director, Products and Solutions - Digital Consumer

Overview
- Acts as a business owner and manages long-term and short-term strategic initiatives for a Digital Consumer Products for Argentina, Chile, Uruguay, Paraguay, Peru and Bolivia.
- Roles in this family oversee product evolution, establish go-to-market strategy, optimize products and resources, implement incremental improvements within the product’s life cycle, conduct ongoing care and maintenance, and manage P&L

**Responsibilities**:

- Drive tangible data-driven business outcomes at the product level, manage to a quantified scorecard continuously monitoring and analyzing key performance indicators and optimizing product performance
- Demonstrate awareness of Mastercard's broader Product offering and the ability to leverage Products from other business areas to augment Product capabilities
- Leverage data to quickly identify Product performance challenges, creating proactive plans to drive usage and revenues. Use data-driven analysis to prioritize resources to deliver against the plan
- Ensure that the broader Mastercard organization is enabled to sell focus Products by creating compelling communications & marketing content in partnership with Marketing
- Lead cross-functional teams (e.g. Product, Product Management-Technical, CX&D) in the development of business requirements to achieve Product objectives
- Provide regular coaching and feedback to direct reports and partners to grow individual functional skills, experience and leadership capabilities
- Demonstrate a commitment to continuous learning by leveraging the learning & development curriculum to augment existing knowledge, skills and experiences
- Develop talent and provide timely feedback, coaching in the moment, and mentoring
- Demonstrate and drive Mastercard Way behaviours through their behaviour, recognitions, coaching, and employee engagement.

Experiences
- Proven ability to lead in a matrix environment
- Can deliver high quality products/services in a high growth environment where priorities shift rapidly
- Ability to use hard data and metrics to back up assumptions and develop business cases
- Demonstrated ability to operate with complete independence and autonomy
- Extensive experience building and launching products
- Comprehensive experience in Agile delivery methodologies (Scrum, Kanban, etc.)
- Can communicate to executives, peers, and staff with impact, eloquence, and authenticity
- Demonstrated experience building relationships, partnering with and influencing executive leadership while commanding the respect of the individual product teams across the organization
- Experience translating strategies into product launches and implementation plans in multiple markets
- Demonstrates an understanding of our performance and leadership bar and effectively applies it to hiring Decisions

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;- Ensure the confidentiality and integrity of the information being accessed;- Report any suspected information security violation or breach, and- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.



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