Inside Sales Support
hace 4 días
**Company Overview**:Motorola Solutions is there for our customers when everything is on the line. In extreme moments — when a hurricane lands or when a fire breaks out. And in everyday moments — when a package arrives just in time for the holiday or when a child doesn’t miss the school bus home.
We unify voice, data, video and analytics in one integrated ecosystem to enable individuals, businesses and communities to work together in more powerful ways. To help people make better decisions, act confidently and be their best in the moments that matter. Bring your passion, potential and talents to Motorola Solutions and connect with a career that matters.
***Department Overview**:At Callyo (a Motorola Solutions company), we build innovative, simple, meaningful tools within reach of all in law enforcement to combat crimes such as child exploitation, human and narcotics trafficking. and child exploitation. Callyo has changed the way investigations are done, and believes that you shouldn't need special equipment to do something special.
Callyo has been called "arguably the most innovative new policing technology in the past 20 years" while maintaining 99% satisfaction and renewal across 100,000+ officers and 10,000+ agencies. We have saved countless man-hours and taxpayer expense and improved the well-being of investigators with solutions that respect the privacy of our fellow citizens.
Want to work on things that matter? As our Law Enforcement Account Executive you could build a network of customers while supporting investigations that will make a significant impact in your own community and throughout the region.
***Job Description
The Inside Sales Support Representative will be responsible but not limited to the following:
- Retain and Expand existing customer base and usage of Motorola Solutions’ Callyo products and services
- Penetrate targeted accounts and radiate sales from within assigned customer base by providing information on new product features and capabilities
- Manage lead generation via website and calls from prospective customers
- Partner with Field Sellers to determine appropriate strategic sales approach and be viewed as strategic partner and extended team member
- A trusted partner and valued resource for all support needs and business activities for an assigned sales team. Examples include: renewal quote generation and comprehensive end to end “request for quote” process management; expedite access to marketing materials and product information; deliver product and pricing comparison matrices to accelerate customer decision making; maintain and manage in field customer specific pricing contract data and reporting requirements; manage and resolve pricing issues, etc.
- Serve as liaison and single point of contact for navigating internal operational resources to resolve customer and field escalated issues
- Attends customer specific meetings, conferences and technology forums, as directed by the sales team
- Learn and understand the assigned territory government processes, to include but not limited to, State Term Schedules, Purchase Ordering Processes, Request for Proposals (RFP), Request for Quotations (RFQ), and or sealed Bids
- Provide custom reporting, metrics, and data analysis, as required
- Provide proactive data on customer ordering history and buying patterns
Specific Knowledge & Skills
- Bachelor's Degree preferred but not required
- Experience in software technology sales (SaaS) is a plus
- Experience in a customer facing/customer service role is desired
- Goal-oriented self starter
- Can work independently but thrives in a team environment
- Strong professional communication skills, both written and verbal
- Able to collaborate with customers and team members in a fast paced work environment.
- Proficient in the use of CRM systems (Salesforce experience a plus)
- Fluent in Google Apps or Microsoft Office Suite Products and are comfortable in the ever evolving world of technology
- Time management skill is required and must have the ability to manage multiple priorities in a complex, fast-paced environment
- Presentation skills required.
***Basic Requirements**:
- 6+ months in one of the following: Sales, Customer Service, Project Management or Marketing
**Vaccine Requirement**
***Travel Requirements**:Under 25%
***Relocation Provided**:None
***Position Type**:New Grad
***Referral Payment Plan**:No
**Our U.S. Benefits include**:
- Incentive Bonus Plans
- Medical, Dental, Vision benefits effective Day 1
- 401K with Company Match and Day 1 vesting
- 9 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
- and more
**_EEO Statement
- **
Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other
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