Technology Specialists-4
hace 2 semanas
**Career Area**:Marketing / Sales / Product Support**:
**Job Description**:
Implement small to medium MineStar sites that includes upgrades to current MineStar customers. Assist in system configuration and solutions to meet commercial contracts and mining business needs. This position will have direct dealer and customer interactions during the configuration of the software, debugging, testing, and integration of other systems to MineStar projects.
At the end of the implementation project this role will transition into a full-time product support, training or remain as an implementation role based on strongest skill set shown over the first six months of the role.
JOB DUTIES: The key role of an Implementation Specialist l is that of an individual contributor to projects or assignments that are small to medium size and less complex as will be shared with one other more senior specialist.
1.Competent to follow system programming, follow project management process, and development assignments with supervision
2.Works on technical problem identification and resolution, including responding to less complex dealer and customer questions
4.Supports the implementation of system modules to specification and configures modules based on requirements gathered from customer’s business analysis.
5.Supports Implementation Specialist ll with integrated testing and support customer acceptance testing of components that requires careful planning and execution to ensure timely, quality results.
6.Knowledgeable of the MineStar product and able to setup the complete system with help from Implementation Specialist ll to meet the commercial contract and site specific needs to run their mining operation
7.Able to provide basic implementation technical training to end users and system administrators.
8.Performs implementation and integration tasks for internal and external customers.
9.Assists dealers and customers with documentation, training and functional specifications under the direction of senior Implementation Specialist
10.Capable of providing basic training on our standard implementation processes
**Requirements**:
- Bachelor Degree (engineering IT, mining engineering, etc.)
- The incumbent will be knowledgeable of the relevant programming languages; computing hardware, software, infrastructure elements, and current development processes and tools.
- 4 years in development and support work related to IT systems or infrastructure is common.
- English Advanced
**HIGHLIGHTED CANDIDATES WILL HAVE**:
- Mining industry technology experience (Modular System, Hexagon, Wenco).
- Previous experience supporting MineStar Solutions products.
- Ability to train others in the use of mine technologies
- knowledge of mining, Caterpillar policies, procedures, and a general understanding of Caterpillar’s organization, but not a requirement.
- Experience in Fleet management setups is highly beneficial.
LI #Caterpillar #Wearehiring
Caterpillar is an Equal Opportunity Employer (EEO).
Not ready to apply? Submit your information to our Talent Network here.
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