Senior Principal Project Management Specialist
hace 1 semana
About VERITAS
Veritas solves what no one else can. With an industry-leading product portfolio, we offer proven, modern, and integrated technology that brings together availability, protection, and insights. Our Veritas Enterprise Data Services Platform addresses current and future data issues end-to-end - keeping mission-critical workloads highly available, protecting data everywhere, and providing insights to optimize costs and maintain regulatory readiness.
Veritas supports 500+ data sources, 150+ storage targets, 50+ clouds, and any deployment model imaginable. We serve 99% of the Fortune 100, 90% of the Fortune 500, and are the market leader in Software-defined Storage, Data Protection, and Archiving.
Veritas Customer Success is responsible for ensuring that Veritas’ customers are successfully exceeding the value of their investment in Veritas solutions and coordinating the company focus on the end-to-end customer relationship. Customer Success includes customer support and care, professional and business critical services, and renewal sales.
Sr Princ Project Management Specialist
Key Responsibilities and Skills Required
- Lead or participate in multiple projects from initiation to completion ensuring on time completion
- Provide leadership to team and peers by collaboration, identifying projects, driving resolution, and holding team accountable.
- Identify, create, and facilitate process design changes at a complex level, focusing on productivity improvement & simplification
- Identify project scope, key milestones, contingencies, timelines, and risk.
- Provide regular communication and discussion recaps to all project stakeholders
- Document changes in scope and any associated risks to project milestones
- Understand and negotiate needs and expectations of multiple stakeholders
- Track project performance, specifically to analyze the successful completion of short and long-term goals
- Create and maintain comprehensive project documentation
- Perform other related duties as assigned
Qualifications:
- 8+ years project management experience
- Advanced MS Office skills, particularly PowerPoint
- Requires detailed functional knowledge, in-depth company knowledge and overall business knowledge
- Experience in customer relationship and data management tools such as Oracle Sales and Service Cloud, ERP
- Ability to quickly respond, efficiently manage time and shift from one task to another while managing daily priorities
- Excellent business communication skills (verbal and written)
- Advanced problem solving/troubleshooting skills
- Ability to explain complex ideas in simple terms
- Strong interpersonal skills
- Detail-oriented
- Works well independently
Other Qualifications:
- Strong problem solving, priority setting, facilitation, multi-tasking, analytical, and collaboration skills
- Ability to work independently and thrive in a fast-paced, dynamic environment with general direction and mentorship
- Capable of translating complex issues into simple terms to facilitate discussion and decision
- Able to identify relationships between programs and understand impact to other programs
- Strong interpersonal skills and capable of building positive relationships across teams and time zones
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