Customer Support Agent

hace 5 días

Santiago de Chile Remoteco A tiempo completo

**PLEASE APPLY THROUGH THIS LINK**:
Why Clipboard Health Exists:
We exist to lift as many people up the socioeconomic ladder as possible. The average nursing assistant without a college degree makes $36k a year; the average nursing assistant on Clipboard Health makes $53k a year and the top 5% make $74k a year. We dramatically improve lives, by letting healthcare professionals turn extra time & ambition into career growth. We have healthcare professionals texting us photos of a car they were finally able to buy, a school & church they’re building in their native Haiti with money they earn here, and more.

We achieve this by working with healthcare facilities such as hospitals, assisted living facilities, and rehab centers to provide on-demand nursing staff. Our mission is to enable healthcare professionals to work when they want, and where they want, and to enable healthcare facilities to get staff when they need it.

About Clipboard Health:
Clipboard Health is a post Series B, an extremely fast-growing tech startup with classic two-sided network effects, revolutionizing the healthcare staffing industry. We’re a post-product-market fit with substantive revenue.

Clipboard Health is a diverse and inclusive company with a globally remote team of 600+ people. We’ve been featured on YC’s Top Companies and grown 6x across all key metrics in the last 11 months. We need your help to keep growing so we can serve more healthcare professionals, healthcare facilities, and patients.

About the Role:
As a Customer Support Agent, Clipboard Health expects the highest levels of customer service to be sure the customers on our platform have an outstanding experience. In this role as a Customer Support Agent, you are responsible for incoming calls or text messages while keeping our wait times down. You will communicate and collaborate with different departments to keep our professionals and facilities satisfied. We are looking for someone who is dedicated, enthusiastic, a problem solver, and a relationship builder. Often you are the customer's first point of contact.

Roles & Responsibilities:
Identify and assess customers’ needs to achieve satisfaction
Strive for the one contact resolution goal and eliminate the need for follow-up
Foster confident relationships through open and engaging communication
Go above and beyond to engage with customers

System Requirements:
Minimum 15 Mbps wired internet connection
Minimum i5 processor or equivalent
Minimum 8 GB RAM
Wired headset
Backup power and internet
Quiet working environment

No Chromebooks, No Linux OS

Qualifications & Skill Set Requirements:
High English proficiency
At least 2 years of customer service or equivalent experience
Excellent oral and written communication skills
Exceptional interpersonal skills, friendly & collaborative
Effective problem solver, self-controlled, and thrives under pressure
Goal-oriented and consistently exceeds expectations
Courteous, compassionate, and empathetic
Organized, attentive, and a quick learner
Flexible, accountable, and takes ownership

We operate 24/7 and work on a rotating roster. You must be okay to work on a rotating schedule

Pay: $1,200 monthly.

**PLEASE APPLY THROUGH THIS LINK**:
**Job Types**: Full-time, Permanent

**Salary**: $90,000,000 - $93,000,000 per month

  • Customer Support Agent

    hace 4 meses

    Santiago de Chile Teamcore A tiempo completo

    Estamos buscando para nuestro equipo de Chile a nuestro/a próximo/a **Customer Support Agent,** donde su principal responsabilidad es atender las solicitudes de nuestros clientes vía Chat y Mail. **¿Qué necesitamos en cuanto a experiência?** - 1 año de experiência como Soporte. - Uso Intermedio de Excel: fórmulas, tablas dinámicas, cruces. -...

  • Customer Support Agent

    hace 7 meses

    Santiago de Chile Admirals Group A tiempo completo

    **Who we are?** Admirals is a global growing FinTech company from Estonia. We started as a Neobroker, and today evolved into Admirals Financial Ecosystem, meeting people's life-long needs and making personal financial management easy to use, affordable, and secure. We are constantly expanding and diversifying our product offerings using market segmentation...

  • Customer Support Lead

    hace 7 meses

    Santiago de Chile Third-Party Job Posts A tiempo completo

    Cloudbeds provides the platform that powers hospitality, driving streamlined operations, increasing reservations and revenue, and enabling memorable guest experiences for lodging businesses of all sizes and types. Named the No. 1 PMS and No. 1 Hotel Management System by Hotel Tech Report in 2022, Cloudbeds is trusted by properties across the globe for its...

  • Customer Support Specialist

    hace 5 meses

    Santiago de Chile WOLF A tiempo completo

    **Who We Are**: We’re a small but mighty team based in Austin at the forefront of on-demand staffing platforms. At WOLF, we empower staffing companies to transform into dynamic labor marketplaces - think of us as the Shopify for staffing businesses. We’re venture-backed, have been in the game for three years, and are looking for a customer support...

  • Supervisor, Customer Support

    hace 7 meses

    Santiago de Chile Evo Payments A tiempo completo

    Supervisor, Customer Support **Basic Purpose** EVO Payments, Inc. is a leading publicly held payments processor and acquirer for merchants, independent sales organizations, financial institutions, government organizations and multinational corporations located throughout North America, Europe and Latin America. Manages the departmental operations for the...

  • Customer Support Cl

    hace 4 meses

    Santiago de Chile Zippedi A tiempo completo

    **¿Quieres ser parte de una de las Start-ups con mayor crecimiento y disrupción tecnológica?** En Zippedi estamos impulsando el mayor cambio en la industria retail. Digitalizamos las tiendas usando la robótica y algoritmos de inteligencia artificial. Con este servicio de vanguardia nuestros clientes obtienen información crítica y relevante (data e...

  • Customer Support

    hace 2 días

    Santiago de Chile Sovos Compliance A tiempo completo

    **Build your future with Sovos** Digital technology has forever changed business. Now, it’s transforming tax. Sovos’ software was built for the digital future of tax, with complete, connected offerings for tax determination, continuous transaction control compliance, tax reporting and more. Our 2,000 employees throughout the Americas and Europe are...

  • Customer Support Advisor

    hace 1 mes

    Santiago, Metropolitana, Chile SupportYourApp A tiempo completo

    About the Role:We are seeking a highly skilled Customer Support Consultant to join our team at SupportYourApp. As a key member of our support team, you will be responsible for providing exceptional technical support to our clients around the globe.Key Responsibilities:Provide top-notch customer and technical support via various communication channelsGather...

  • Associate Iii, Customer Support

    hace 3 meses

    Santiago de Chile Ingram Micro A tiempo completo

    Ingram Micro touches 80% of the technology you use every day with our focus on Technology Solutions, Cloud, and Commerce and Lifecycle Solutions. With $50 billion in revenue, we have become the world’s largest technology distributor with operations in 64 countries and more than 35,000 associates. Position Summary: Takes initial customer calls and answers...

  • Agente de Monitoreo

    hace 5 días

    Santiago de Chile Johnson Controls A tiempo completo

    Agente de Monitoreo - WD30138813041 *** En ADT Security Services, nos encontramos en la búsqueda de Agente de Monitoreo de alarmas para su central ubicada en Providencia. La principal función es atender las señales recibidas en la central de monitoreo de acuerdo a los procedimientos de la compañía. Condiciones: - Renta liquida aproximada de $370.000...

  • Global Customer Support Liaison

    hace 47 minutos

    Santiago, Metropolitana, Chile WOLF A tiempo completo

    About the RoleWe're seeking a highly skilled Global Customer Support Liaison to join our team at WOLF. As a key member of our support team, you will be responsible for ensuring our clients have a seamless and stellar experience with our platform.As a Global Customer Support Liaison, you will be the primary point of contact for our clients, providing timely...

  • Customer Support

    hace 3 días

    Santiago de Chile RPMGlobal A tiempo completo

    **About the Role** RPM is seeking an experienced Customer Support Consultant to provide first-level technical and functional support services for our Mine Planning & Finance Software Solutions (including XECUTE, XPAC Solutions, HAULSIM & XERAS Enterprise). The role can be based in Santiago, Chile or Barranquilla, Colombia. The Customer Support Consultant...

  • Customer Support Representative

    hace 3 meses

    Santiago de Chile Front A tiempo completo

    Front is the modern customer service platform that helps companies delight their customers, engage their teams, and build stronger businesses. We’ve reimagined the help desk for real-time team collaboration across every customer communication channel, then powered it up with AI and automation to resolve issues and help teams work faster. Customers get...

  • Customer Support Representative

    hace 3 meses

    Santiago de Chile Frontapp A tiempo completo

    Location - Santiago, Chile Type - Full time Department - Customer Success Front is the modern customer service platform that helps companies delight their customers, engage their teams, and build stronger businesses. We’ve reimagined the help desk for real-time team collaboration across every customer communication channel, then powered it up with AI...

  • Customer Support E-commerce Specialist

    hace 2 meses

    Santiago de Chile Jumpseller A tiempo completo

    Jumpseller es una plataforma de e-commerce para negocios de crecimiento rápido. Nos enfocamos en facilitar el comercio electrónico, para que las empresas puedan concentrarse en lo que mejor saben hacer: vender sus productos. Hoy en día, los comerciantes usan nuestra plataforma para administrar cada aspecto de su negocio en línea, desde los productos...

  • B2c Customer Support Specialist

    hace 2 meses

    Santiago de Chile DXC Technology A tiempo completo

    Our DXC Modern Workplace services enables customers' employees to easily find, understand and engage with IT and their colleagues anytime, anywhere and on any device. We empower a personalized experience that enables employees to work seamlessly and securely **Key Requirements**: - Minimum 2+ years proven experience supporting advanced AV technologies...

  • Customer Support Ooh Manager

    hace 1 mes

    Santiago de Chile OOH Publicidad A tiempo completo

    En OOH Publicidad somos líderes en publicidad exterior en Latinoamérica, con más de 180 Medios OOH y 15,000 soportes disponibles. Nuestra misión es ampliar el acceso a este medio publicitario a través de herramientas medibles y accesibles. Nuestro software **OOH Manager**, con presencia en 7 países de Latinoamérica, es un SaaS que ha transformado la...

  • B2c Customer Support Specialist

    hace 4 meses

    Santiago de Chile DXC Technology A tiempo completo

    **Key Requirements**: - Minimum 2+ years proven experience supporting advanced AV technologies along with AV infrastructure, livestream, recording, and broadcasting solutions. - Minimum 2+ years proven experience providing IT Support on Networking. Main devices such as switches, routers, access points, and UPS systems, PDUs, to assist our SAP Networking...

  • Technical Customer Support Specialist

    hace 6 meses

    Santiago, Chile Jules A tiempo completo

    Hi there! We are Jules and our client is looking for a **Technical Customer Support Specialist!** **Note to Applicants**: - **Application Language**:Please submit your CV in English. Applications submitted in other languages will not be considered. **About the Position** We are seeking a passionate and technical customer support specialist to join our...

  • Call Center Agent

    hace 1 día

    Santiago de Chile DVMElite A tiempo completo

    Job description - UPbook Concierge Remote Desk Agent will be responsible for the following, but not limited to the following tasks. - Call Center softphone management - Run Multiple Screens and programs at the same time - High Level of Customer Service Phone Skills with maintaining a 4+ on Q&A performed daily - Scheduling Appointments in various software and...