Customer Support Agent

hace 4 meses


Santiago de Chile Admirals Group A tiempo completo

**Who we are?**

Admirals is a global growing FinTech company from Estonia. We started as a Neobroker, and today evolved into Admirals Financial Ecosystem, meeting people's life-long needs and making personal financial management easy to use, affordable, and secure. We are constantly expanding and diversifying our product offerings using market segmentation and known as the quality market leader throughout the years. Today, the Admirals team has over 350 professionals in 18 countries.

**Why you should become an Admiral?**
- Equality and professional development - as an employer, Admirals believes in a balanced approach towards employee rights and gender equality. We care about your success and development and offer numerous training programs and benefits to enhance your skills and advance your career.
- Global support to the team - our experience in numerous geographical regions enables us to nurture you with progressive policies that respect the value of individual and group cultures. We aim to provide an efficient infrastructure and responsive organization to support you in your daily work-related challenges.
- Our values - we value creativity, innovation, and the power of teamwork that we all bring to the table.

**Your daily activities as a Customer Support Agent will be**:

- Checking website content
- Content translations
- Request documents from the clients
- Resolve tasks from the Compliance department
- Retention
- Cross-sell
- Upsell
- Additional tasks from Team Lead

**You are best for this role if you have/are**:

- Willingness to work with clients
- English language B2
- Portuguese language C1-C2 or native
- PC and MS Office knowledge
- Spanish language (would be good to have, but not mandatory)
- Forex knowledge (would be good to have, but not mandatory)

**We are glad to offer**:

- Meaningful and impactful role within a regulated global fintech company.
- Competitive salary, and bonus schema related to the company's financial results.
- Amazing personal growth experience - paid external training and access to the professional literature.
- Professional and personal development in a very dynamic and multicultural environment.

**We’ll be happy to see you in our team



  • Santiago de Chile Teamcore A tiempo completo

    Estamos buscando para nuestro equipo de Chile a nuestro/a próximo/a **Customer Support Agent,** donde su principal responsabilidad es atender las solicitudes de nuestros clientes vía Chat y Mail. **¿Qué necesitamos en cuanto a experiência?** - 1 año de experiência como Soporte. - Uso Intermedio de Excel: fórmulas, tablas dinámicas, cruces. -...

  • Customer Service Agent

    hace 2 meses


    Chile GSP Services A tiempo completo

    GSP Services provides customer-centric high-touch, high-value operational support for fast-moving technology companies. A first mover in the IoT/Helium/Hotspot/Blockchain space, we developed some of the first processes to support Helium data mining devices in the areas of: order verification, geo-location optimization, accelerated activations, crypto...

  • Customer Support Lead

    hace 4 meses


    Santiago de Chile Third-Party Job Posts A tiempo completo

    Cloudbeds provides the platform that powers hospitality, driving streamlined operations, increasing reservations and revenue, and enabling memorable guest experiences for lodging businesses of all sizes and types. Named the No. 1 PMS and No. 1 Hotel Management System by Hotel Tech Report in 2022, Cloudbeds is trusted by properties across the globe for its...


  • Santiago de Chile WOLF A tiempo completo

    **Who We Are**: We’re a small but mighty team based in Austin at the forefront of on-demand staffing platforms. At WOLF, we empower staffing companies to transform into dynamic labor marketplaces - think of us as the Shopify for staffing businesses. We’re venture-backed, have been in the game for three years, and are looking for a customer support...


  • Santiago, Metropolitana, Chile Sofvio Recruitment A tiempo completo

    Job DescriptionWe are seeking a highly skilled and customer-focused Customer Support Associate to join our team at Sofvio Recruitment. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients and their customers.Key Responsibilities:Order Management: Employ an analytical approach to streamline...


  • Santiago de Chile Evo Payments A tiempo completo

    Supervisor, Customer Support **Basic Purpose** EVO Payments, Inc. is a leading publicly held payments processor and acquirer for merchants, independent sales organizations, financial institutions, government organizations and multinational corporations located throughout North America, Europe and Latin America. Manages the departmental operations for the...


  • Santiago, Metropolitana, Chile Chronos Consulting A tiempo completo

    Job Description Our client is a leading WordPress page builder plugin. They are looking for Onboarding Support Associates. These are full-time, home office based positions providing customer support via chat or email. As a Tier 2 Onboarding Support Associate, you will provide a high level of support for the future and existing users. Requirements At least...

  • Customer Support Cl

    hace 1 mes


    Santiago de Chile Zippedi A tiempo completo

    **¿Quieres ser parte de una de las Start-ups con mayor crecimiento y disrupción tecnológica?** En Zippedi estamos impulsando el mayor cambio en la industria retail. Digitalizamos las tiendas usando la robótica y algoritmos de inteligencia artificial. Con este servicio de vanguardia nuestros clientes obtienen información crítica y relevante (data e...


  • Santiago, Chile Admirals Group A tiempo completo

    Who we are?Admirals is a global growing FinTech company from Estonia. We started as a Neobroker, and today evolved into Admirals Financial Ecosystem, meeting people's life-long needs and making personal financial management easy to use, affordable, and secure. We are constantly expanding and diversifying our product offerings using market segmentation and...


  • Santiago de Chile Ingram Micro A tiempo completo

    Ingram Micro touches 80% of the technology you use every day with our focus on Technology Solutions, Cloud, and Commerce and Lifecycle Solutions. With $50 billion in revenue, we have become the world’s largest technology distributor with operations in 64 countries and more than 35,000 associates. Position Summary: Takes initial customer calls and answers...


  • Santiago de Chile MinMaxDeals LLC A tiempo completo

    **Do you like to be a fully-remote, independent worker?** **Do you like to help customers find the right products, set up their accounts and track down their orders?** **Are you able to solve problems and communicate with warmth and empathy, even though you’re listening to customer complaints over the phone?** **Then this Customer Support position might...


  • Santiago, Metropolitana, Chile Distribusion Technologies GmbH A tiempo completo

    About the RoleWe are seeking a highly skilled Partner Support Agent to join our Operations team at Distribusion Technologies GmbH. As a key member of our team, you will play a crucial role in driving quality improvements and projects for our key partnerships.Key ResponsibilitiesProvide exceptional support to our partners, ensuring timely and accurate...


  • Santiago de Chile Front A tiempo completo

    Front is the modern customer service platform that helps companies delight their customers, engage their teams, and build stronger businesses. We’ve reimagined the help desk for real-time team collaboration across every customer communication channel, then powered it up with AI and automation to resolve issues and help teams work faster. Customers get...


  • Santiago de Chile Frontapp A tiempo completo

    Location - Santiago, Chile Type - Full time Department - Customer Success Front is the modern customer service platform that helps companies delight their customers, engage their teams, and build stronger businesses. We’ve reimagined the help desk for real-time team collaboration across every customer communication channel, then powered it up with AI...


  • Santiago, Chile Jules A tiempo completo

    Hi there! We are Jules and our client is looking for a **Technical Customer Support Specialist!** **Note to Applicants**: - **Application Language**:Please submit your CV in English. Applications submitted in other languages will not be considered. **About the Position** We are seeking a passionate and technical customer support specialist to join our...


  • Santiago de Chile DXC Technology A tiempo completo

    **Key Requirements**: - Minimum 2+ years proven experience supporting advanced AV technologies along with AV infrastructure, livestream, recording, and broadcasting solutions. - Minimum 2+ years proven experience providing IT Support on Networking. Main devices such as switches, routers, access points, and UPS systems, PDUs, to assist our SAP Networking...

  • NOC Agent I

    hace 3 semanas


    Santiago, Metropolitana, Chile Motorola Solutions A tiempo completo

    Job SummaryThe NOC Agent I is a critical role within Motorola Solutions, responsible for ensuring the smooth operation of our infrastructure and providing exceptional customer service. As a key member of our team, you will be responsible for monitoring our systems, identifying potential issues, and taking proactive steps to resolve them.Key...


  • Chile Chronos Consulting A tiempo completo

    Job Description Our client is a leading WordPress page builder plugin. They are looking for Onboarding Support Associates. These are full-time, home office based positions providing customer support via chat or email. As a Tier 2 Onboarding Support Associate, you will provide a high level of support for the future and existing users. Requirements...


  • Santiago de Chile Lexmark International, Inc. A tiempo completo

    Responsibilities: Responsible for all aspects of the operations of a managed services contract. Manages the delivery of contracted services to clients to ensure that SLAs (service level agreements) and KPI (key performance indicators) as defined in the relevant contracts are met or exceeded. Manage the Customer P&L, contract amendments, identify and deliver...


  • Santiago de Chile Rad Hires A tiempo completo

    **Ecommerce Customer Service and Sales Support - LATAM**: Our client is a dynamic and fast-growing company specializing in multiple e-commerce brands. Their mission is to provide exceptional order fulfillment for their customers. **Responsibilities**: - Provide excellent customer service to customers - Resolve customer inquiries and complaints - Answer...