Customer Success

hace 4 semanas


Santiago de Chile Transsa Consultores Inmobiliarios Ltda A tiempo completo

**Objetivo**
- Velar por la satisfacción de nuestros clientes, brindándoles una experiência de excelencia

**Responsabilidades**
- Deberá gestionar la fidelización del cliente, siendo un tema esencial para la creación de ventas y la sostenibilidad del negocio.
- Detectar y, en la medida de lo posible, anticipar las necesidades de los clientes.
- Mantener entre las prioridades, aumentar la satisfacción de los clientes

**Requisitos**

**Nível de Estudio**
- Estudios Universitarios: Titulados en Ingeniería Comercial, Marketing, Publicidad, Administración u otra disciplina relacionada
- Diplomado en ventas y marketing (no excluyente)

**Experiência**
- Experiência a lo menos 01 año en cargos similares o equivalentes (excluyente)
- Experiência en metodologías ágiles (deseable)

**Habilidades y conocimientos técnicos específicos**
- ‎Buenas habilidades en negociación
- Alta capacidad organizativa, así como sentido crítico y atención a los detalles

**Nuestra oferta considera los siguientes beneficios**
- Bono gestión anual; en base a indicadores de gestión con clientes, resultados de presupuesto y evaluación de desempeño
- Reajuste IPC: Reajuste trimestral renta fija variación IPC
- Beneficio almuerzo: Amipass (carga mensual días hábiles)
- Seguro de Salud: Seguro cofinanciado (Salud-dental-catastrófico y seguro de vida)
- Balance days: 3 días hábiles adicionales por semestre para utilizar como quieras, acordándolo con tu líder y equipo (no acumulables)
- Jornada de Trabajo: Híbrida y flexibilidad horaria (trabajamos por objetivos)
- Celebración: En el día de tu cumpleaños recibirás un presente
- Aguinaldos: Fiestas Patrias y Navidad
- Dress code: Ven a trabajar a la oficina como te guste, siempre y cuando todos en la oficina se sientan cómodos con tu elección de vestimenta.
- Beneficio deporte: Te apoyamos con $50.000 mensuales para apoyar el deporte y salud, rindiendo contra boleta cualquier gasto relacionado a clases deportivas, gimnasio, o gasto a fin. (No incluye la compra de equipos o elementos deportivos).

Tipo de puesto: Tiempo completo

Salario: $1.000.000 - $1.300.000 al mes

Pregunta(s) de postulación:

- ¿Tienes experiência en el rol de Customer Success?
- ¿Cuentas con experiência en la fidelización del cliente?
- ¿Tienes experiência en el uso de herramientas o plataformas para gestionar tu trabajo como customer success?
- ¿Tienes experiência en la administración y uso de CRM Microsoft Dynamic 360 o similares?

Fecha límite para postularse: 16-06-2023



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