![Symphonic Distribution](https://media.trabajo.org/img/noimg.jpg)
Content Approval Coordinator
hace 2 semanas
Content Approval Coordinator
Symphonic Distribution is a 100% independent music distribution and marketing company headquartered in downtown Tampa, FL and with offices in Brooklyn, Nashville, Denver, and Bogota, Colombia.
Not only do we want to work with some great and prolific creators, but we want to also work with creative, passionate, positive, and forward-thinking individuals.
Maybe this is you? If so, then below you will find an opportunity to join Symphonic.As a company, we want to have an environment that is inclusive, diverse, and accepting so that everyone, regardless of their background, race, or sexual orientation, has a chance to do great things in the industries of music, tech, and marketing.
TheContent Approval Coordinator will work remote as a contractor with our growing team in
Chile.
In a Nutshell //
A
Coordinator, Content Approval for Symphonic Distribution is a liaison between client and our organization.
The role consists of loading, reviewing and approving content submitted by clients, assisting clients with content specific issues/errors, technical support, and other queries specifically pertaining to their content.
What you will do //
- Assists in content related aspects of client relations alongside Client Relations Coordinators including managing difficult customer situations, responding promptly, soliciting feedback to improve service, responding to service requests and consistently meeting commitments.
- Ensure full understanding of Style Guides for iTunes / Apple Music and Spotify are reviewed for Content Best Practices.
- Educate clients on the iTunes style guide and its contents. When applicable, assist and work with the Customer Support Coordinators to additionally educate.
- Educate clients on how to use our content management system when issues and/or errors arise. Coordinator may communicate to Client Relations Coordinator(s) as well as communicate via Help Desk to archive the requests.
- Perform manual iTunes / Apple Music uploads as needed.
- Includes manual processing of Ringtones and/or additional manual pushes, such as Check Audio and Check Metadata to ensure it meets quality standards.
- Perform manual checking and submission of album covers, proper genres, etc.
- Suggest solutions directly to a client when a product malfunctions, working with the Client Relations coordinator(s).
- Assist with queues within the Help Desk as needed.
- Recommend new article topics to the Customer Support Coordinators.
- Review, prevent, and resolve tickets in iTunes / Apple Music. Review the monthly FTS report for cooperation with clients and colleagues.
- Report any findings from Digital Service Providers to the Manager, Content Operations. (Errors, changes at the partner level, monitoring of uploads, etc
- Develop innovative approaches and ideas and present them in a manner that gets the attention of others. Suggest solutions when a product malfunctions or when a business process could be improved.
- Work towards resolving issues marked as "On Hold" in the Content Queue of the SymphonicMS. Approve Update/Takedown requests and miscellaneous items that pertain to the content experience.
What you need to have //
- 3 years of experience in a customer service capacity
- High School Diploma or GED
- Working knowledge and experience with FTP programs, audio editing software, Microsoft Excel, Word and PowerPoint.
What will set you apart //
- Experience resolving systems issues or investigating customer service inquiries
Additional Insights
- This position will report to the Manager, Content Submissions
-
Content Approval Coordinator
hace 2 semanas
Santiago, Metropolitana, Chile Symphonic Distribution A tiempo completoContent Approval CoordinatorSymphonic Distribution is a 100% independent music distribution and marketing company headquartered in downtown Tampa, FL and with offices in Brooklyn, Nashville, Denver, and Bogota, Colombia. We focus on distributing, promoting, and developing great independent music from artists, record labels, and many more. Not only do we want...
-
Digital Marketing Content
hace 2 semanas
Santiago, Metropolitana, Chile Levi Strauss & Co. A tiempo completoRole and ResponsibilitiesThe Digital Marketing Content is responsible for supporting the creation of all Dockers digital media content in LATAM. This person must perfectly know the guidelines of the brand to be able to create and deliver all assets, banners and pieces of content that contribute to the digital results of the brand in online campaigns. His...
-
Content Management Lead
hace 2 semanas
Santiago, Metropolitana, Chile GSK A tiempo completoSite Name: Chile - Santiago Metropolitan Region - SantiagoPosted Date: May Job DescriptionAs a Content Management lead, you are expected to engage the markets strategically and implement best quality portfolio marketing programs and/or materials and deliver high quality promotional materials in line with the portfolio strategy and local market needs across...
-
Marketing Coordinator
hace 2 semanas
Santiago, Metropolitana, Chile WarnerMedia A tiempo completo_Every great story has a new beginning, and yours starts here.__ Welcome to Warner Bros. Discoverythe stuff dreams are made of._Who We Are When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved...
-
Communications Coordinator
hace 2 semanas
Santiago, Metropolitana, Chile Novo Nordisk A tiempo completoThe PositionAs Communications Coordinator you will assume responsibilities of developing, planning and execution of communications strategy and activities to improve corporate reputation in collaboration with internal and external stakeholders, vendors and agencies.Main responsibilities: Develop and implement our corporate storytelling. Plan, coordinate,...
-
Digital Factory Coordinator
hace 2 semanas
Santiago, Metropolitana, Chile BHP A tiempo completoAbout BHP:At BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities.Our strategy is to focus on creating a safe work environment where our employees feel strongly connected to our values and...
-
Marketing Coordinator
hace 2 semanas
Santiago, Metropolitana, Chile GHD A tiempo completoJoin a global professional services leader. We are committed to solving the world's biggest challenges in the areas of water, energy and urbanization.Through integrated design, GHD has become a respected leader in the built environment. We aim to create spaces that have a visual signature, generate diverse responses, challenge design parameters, and, most...
-
Programming Coordinator
hace 2 semanas
Santiago, Metropolitana, Chile Warner Bros. Discovery A tiempo completo_Every great story has a new beginning, and yours starts here.__ Welcome to Warner Bros. Discoverythe stuff dreams are made of._Who We Are When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved...
-
Customer Marketing Coordinator
hace 2 semanas
Santiago, Metropolitana, Chile Tate & Lyle A tiempo completoROLE DESCRIPTIONThe Customer Marketing Coordinator will be responsible for customer facing activities to promote Tate & Lyle's ingredients and solutions to food and beverage manufactures, being a key player on the execution of our growth strategy for the Andean Region. He/she will work in close collaboration with teams including Category Leaders, Commercial,...
-
Marketing Coordinator
hace 2 semanas
Santiago, Metropolitana, Chile GHD A tiempo completoAt GHD we don't just believe in the power of engagement, we live and breathe it every day.That's why we are committed to empowering our people to make a positive impact. By combining our deep technical expertise with the capabilities of our clients and business partners, we respond to some of the most complex challenges facing our planet today. Find out how...
-
Marketing Coordinator – Internal Communications
hace 2 semanas
Santiago, Metropolitana, Chile GHD A tiempo completoAt GHD we don't just believe in the power of engagement, we live and breathe it every day. That's why we are committed to empowering our people to make a positive impact. By combining our deep technical expertise with the capabilities of our clients and business partners, we respond to some of the most complex challenges facing our planet today. Find out...
-
Diabetes Marketing Coordinator
hace 2 semanas
Santiago, Metropolitana, Chile Novo Nordisk A tiempo completoThe PositionSupport the execution of BU Diabetes marketing strategic plan, implementation of Promotional Journeys, including full ownership of the offline marketing channel (materials and event coordination), business insights and tactical plan consolidation and execution.Novo Nordisk Contact Person for strategic marketing vendors.Main responsibilities:...
-
Site Activation Coordinator in Chile
hace 2 semanas
Santiago, Metropolitana, Chile Novasyte A tiempo completoUnder general supervision, perform tasks at a country level associated with site activation activities in accordance with applicable local and/or international regulations, standard operating procedures (SOPs), project requirements and contractual/budgetary guidelines. May also include maintenance activities.Essential Functions Under general supervision,...
-
Marketing Field Events Coordinator
hace 2 semanas
Santiago, Metropolitana, Chile Peek A tiempo completoThe Peek Pro software suite provides world-class online booking, point-of-sale, and hundreds of automation tools such as inventory management, dynamic pricing, waivers, and marketing analytics. Thousands of operators like the Museum of Ice Cream, Artechouse, and Jam NOLA have grown their business and automated their operations with our technology.Peek...
-
Logistics Coordinator
hace 2 semanas
Santiago, Metropolitana, Chile Haleon A tiempo completoJob Description:Site Name: Chile - Santiago Metropolitan Region - SantiagoPosted Date: Jan Are you looking for a logistics role supporting a team and managing GSK production systems? If so, this is the role for you.As the Logistics and Production Planning Staff you will be responsible for providing administrative duties, communications and project management...
-
Marketing Specialist
hace 2 semanas
Santiago, Metropolitana, Chile David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment Ltd provides unparalleled recruitment services for international companies across the Europe.We bring a fresh and innovative approach to recruitment services, acting as liaison between the candidate and the client.Our goal is to exceed the expectations of every client and candidate, and leave each and every party satisfied.David...
-
Safety Coordinator
hace 2 semanas
Santiago, Metropolitana, Chile Arauco A tiempo completoPress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: The Safety Manager is responsible for the development, implementation and administration of all health and safety functions within the plant. This position is expected to promote a healthy and safe workplace through coaching, team building, open communications, and...
-
Digital Ad Ops Coordinator
hace 2 semanas
Santiago, Metropolitana, Chile Warner Bros. Discovery A tiempo completo_Every great story has a new beginning, and yours starts here.__ Welcome to Warner Bros. Discoverythe stuff dreams are made of._Who We Are When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved...
-
Latam Affiliate Coordinator
hace 2 semanas
Santiago, Metropolitana, Chile Coolbet A tiempo completoThe Job in a Nutshell:A Sneak Peek into Your Role: Be the welcoming face as you bring in fresh affiliate partners to join the Coolbet family. Juggle existing affiliate relationships, handle inquiries, and keep our internal databases and documentation in tiptop shape. Dive into research, sniffing out external opportunities, and reporting back with insights...
-
Staff Assistant
hace 2 semanas
Santiago, Metropolitana, Chile United Nations A tiempo completoThis position is in the Latin American and Caribbean Institute for Economic and Social Planning. The Staff Assistant works under the overall supervision of the Chief of Division and reports to the Chief of Division and Chief of Unit.Responsibilities:Within limits of delegated authority and depending on location, Staff Assistants at this level may be...