Customer Care Assistant
hace 2 semanas
¿Quieres ayudar a crear el futuro del cuidado de la salud?
Siemens Healthineers es un lugar para las personas que dedican su energía y pasión a esta importante causa.
Reflejamos nuestro espíritu pionero combinado con nuestra larga historia de ingeniería en la industria de la salud, que se encuentra en constante evolución.
Innovamos en avances para la salud. Para todos. En todas partes.Te ofrecemos un ambiente flexible y dinámico en donde tendrás tu espacio para crecer personal y profesionalmente.
¿Suena interesante?
Entonces únete a nuestro equipo como Customer Care Team Leader
Establecer objetivos de satisfacción del cliente y trabajar con el equipo para cumplir de manera consistente.
Interactuar con los clientes a diario, respondiendo a sus preguntas y orientándolos hacia el servicio adecuado.
Coordinar y dar solucion a los requerimientos de cliente (reclamos, quejas, devoluciones)
monitorear el cumplimiento de las funciones de Customer Care y dar respuesta en los tiempos establecidos
Supervisar y asegurar la ejecución eficiente de pedidos a tiempo en clientes.
Manejo de ERP SAP modulo procesamiento de suministros, facturacion y Notas de Creditos
Gestion de KPIs
Soporte y Apoyo a proyectos de implementacion de Customer Care
Requisitos:
Administración de Empresas, ingeniería Comercial o relacionado a fin con a lo menos 3 años de Experiência.
Excelentes habilidades de comunicación verbal y escrita.
Trabajo Bajo Presión y en equipo
Líder, Organizado, dinámico y paciente
Conocimiento de ERP SAP
Nuestro equipo global:
Somos un equipo de empleados altamente dedicados en más de 70 países que empujan apasionadamente los límites de lo que es posible en el cuidado de la salud para ayudar a mejorar la vida de las personas en todo el mundo.
Como líder en la industria, aspiramos a crear mejores resultados y experiências para los pacientes sin importar dónde vivan o los problemas de salud que enfrenten.
Nuestra cartera, que abarca desde el diagnóstico in vitro e in vivo hasta la terapia guiada por imágenes y la atención innovadora del cáncer, es crucial para la toma de decisiones clínicas y las vías de tratamiento.
Nuestra cultura:
Somos parte de una increíble comunidad de científicos, médicos, desarrolladores, investigadores, profesionales y especialistas capacitados que superan los límites de lo que es posible para mejorar la vida de las personas en todo el mundo.
Todas nuestras ofertas laborales incentivan la inclusión de Personas con Discapacidad al mundo laboral.
En caso de que requieras algún ajuste para participar del proceso de reclutamiento y selección, avísanos para facilitar tu participación en igualdad de condiciones.
Nos preocupamos por la privacidad de sus datos y nos tomamos en serio el cumplimiento de la legislación de protección de datos de GDPR, así como otras leyes de protección de datos.
La creación de un perfil nos informa de que está interesado en oportunidades profesionales con nosotros y nos facilita el envío de una alerta cuando se abren puestos relevantes.
A todas las agencias de contratación: Siemens Healthineers no acepta currículos de agencias. No envíe currículums a nuestros alias de trabajo, empleados o cualquier otra ubicación de la empresa. Siemens Healthineers no es responsable de ninguna tarifa relacionada con currículos no solicitados.
Organization:
Siemens Healthineers
Company:
Siemens Healthcare Equipos Medicos Sociedad por Acciones
Experience Level:
Experienced Professional
Full / Part time:
Full-time
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