Sales Support Representative
hace 2 semanas
Career Area:
Sales
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other.
We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live.
Together, we are building a better world, so we can all enjoy living in it.About Cat Financial
Job duties:
- Will be responsible for the entire process of new business generation, including quoting, credit analysis, documentation generation, resolution and interaction with the customer and dealers.
- Provide sales support for a specific dealer territory(s) and focuses on supporting the entire sales process within their territory.
- May assist in dealer training and dealer communication and travel to dealerships to provide training.
- Applies financial knowledge, tax and local regulations to prepare document package to send to Credit evaluation.
- Collaborates and participates in the research and resolution of pending requirements from customers and Dealers.
- Provides recommendations related to deals, developing, analizing and updating internal reports to help determine the efficiency of department strategy.
- Actively participates in department meetings for continuous improvement goals.
Skills required:
Customer Focus:
Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
Decision Making and Critical Thinking:
Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Relationship Management:
Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
Value Selling:
Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.
Basic Requirements:
- Bachelor's degree, preferably in engineering, business, or administration.
- Experience: Minimum 2 years experience in sales, credit, customer service.
- Credit/Financial knowledge
- Microsoft, Excel, Powerpoint intermediate
Desirable qualifications
- Intermediate English level (written/spoken)
Posting Dates:
junio 5, junio 13, 2024
Caterpillar is an Equal Opportunity Employer (EEO).
Not ready to apply? Join our Talent Community.
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