Conferences Services Executive
hace 1 semana
Position:
Conferences Services Executive (Full time #534924)
Property / Office:
Mandarin Oriental, Santiago
Location:
Santiago, Chile
Provide administrative and coordination support for Sales Managers. Proactively manage all group leads from proposal to contract to invoicing, excluding a predetermined list of accounts. A quarterly financial goal will be assigned and must be met.
The Sales Executive will report directly to the Conference Services Manager. There are no functional positions reporting to the Sales Executive.
Duties and Supporting Responsibilities
- Produce monthly production report of new groups defined by Sales Executive
- Achieve quarterly personal financial goals
- Assist Conference Services Manager in creating and distributing regular sales kits and direct mailings highlighting services and amenities, special promotions and unique selling points of the hotel
- Assist Conference Services Manager by handling sales correspondence and inquiries
- File correspondence and documents according to agreed system (Delphi) and keep tracking system up to date
- Answer telephones in accordance with current MOSTG telephone standards
- Contact customers on behalf of Conference Services Manager and serve as department representation in the absence of the manager.
- Make travel arrangements and set sales appointments for Conference Services Manager
- Meet with customers and conduct site tours when necessary, as well as conduct room inspections prior to showing rooms
- Attend promotional sales events and other sales functions as needed
- Coordinate reservations, amenities and proposals for VIP clients when necessary
- Maintain all contact, account, activity and reservation information in Delphi according to MOHG Delphi best practices.
- Ensure effective communication to the regional sales office
Requirements:
- Must have an advance level of English
- At least 5 years of experience in the industry and similar positions
Advertised: 03 May 2023 Pacific SA Standard Time
Applications close: 09 Jun 2023 Pacific SA Standard Time
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